MIGUEL ZUNIGA III
Donna
Summary
I am looking for a position where I can grow with a company that is growing. I am a team player, an outgoing person who is self-motivated with a great deal of initiative. I work well with others, as well as with little or no supervision.
Overview
11
11
years of professional experience
Work History
Billing Specialist I
UTRGV School of Medicine
01.2020 - Current
- Company Overview: Clinical Affairs
- Verify Patient's insurance information thru the EMR & Billing software Athena, as well as Medicare, TMHP & other commercial websites
- Appeal patient's medical insurance claims thru Athena, as well as Medicare, TMHP & other commercial insurances thru their web portals
- Assist patients with questions they may have on their patient statements as well as explain their itemized bills
- Work on correspondence that may need attention, as well as handing it to the correct departments
- I'm responsible for working on patient's accounts, making sure adjustments and payments are posted correctly
- Assist in the Medical call center
- Clinical Affairs
Medical Billing and Coding/ Marketing Representative
McAllen Preventive Care Institute
11.2016 - 08.2019
- Data Entry, Data Management, Electronic Health Records
- ICD-10, CPT, HCPCS
- Posting Payments Electronically as well as paper checksHIPAA/Patient confidentiality
- Medical billing and coding software, IMS, Medisoft, Windows & DOS version
- Microsoft Office systems (Word, Excel, Office)
- Medicare, Medicaid, and Private insurance claims
Position Instructor
09.2014 - 11.2016
- Instruct Students in ICD-10, CPT, HCPCS
- Medical Terminology, Insurance terminology
- 1500 Claims
- Appeals & Denials
- HIPPA/Patient confidentiality
Customer Service Coach
DISH
12.2013 - 09.2014
- Supervise a Team of Customer Service Specialist
- Inbound Call Center
- Assist Customers with their accounts
- Process Payments
- Explain Bill to Customers
Education
Medical Billing
Texas State Technical College
05.2016
Business Administration
University of Texas Pan American
01.1993
College Prep Courses
Donna High School
01.1989
Skills
- Communication skills
- Time management
- Computer skills
- Active listening skills
Timeline
Billing Specialist I
UTRGV School of Medicine
01.2020 - Current
Medical Billing and Coding/ Marketing Representative
McAllen Preventive Care Institute
11.2016 - 08.2019
Position Instructor
09.2014 - 11.2016
Customer Service Coach
DISH
12.2013 - 09.2014
Business Administration
University of Texas Pan American
College Prep Courses
Donna High School
Medical Billing
Texas State Technical College
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