MIGUEL A. OLIVAS
Flowery Branch,Georgia
Summary
Accomplished entrepreneur and executive leader with a strong portfolio of success building revenues by driving profitable growth organically and through accretive acquisitions. Lead the Start-up and growth of four diverse businesses in eighteen years, reputable for elevating them as a top firm contributing to clients’ revenues to over $1 billion in assets over the past 18 years. PhD in Industrial and Organizational Psychology and an MBA in Global Management.
Overview
33
33
years of professional experience
Work History
CEO/President
PSYCH WARD, INC
Casper, WY
01.2019 - Current
- Engineered strategies and executed start-up of defense Psych Ward, Inc. specializes in cybersecurity training, artificial intelligence, leadership development, military and law enforcement training, and humanitarian services
- Within seven months of operation, Forbes named the company one of Top 100 Most Disruptive Early Stage New Starts
- Raised $31 million to secure state-of-the-art (3,700 acres) training facility, corporate command center (20 acres), and fully equip operations
- Accomplished this through combination of acquisitions, organic sales growth, operational improvements, and development and implementation of best-in-class compliance program.
- Increased company revenue by$17M through aggressive new market strategies.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Directed market expansions to propel businesses forward, meet changing customer needs.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Updated business processes, products, and team makeups to generate more business opportunities and cater to audience needs.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established foundational processes for business operations.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Cultivated forward-thinking, inclusive, and performance-driven company culture to lead industry innovations.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Worked with department heads to address team needs and offer high-level support for everyday operations.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Increased company revenue by $17M through aggressive new market strategies.
Board of Directors Member
National Community Health Partners
Tucson, AZ
01.2018 - Current
- Changed by-laws to expand services, resulting in increase of $5.2M first year.
- Spearheaded effort to give CEO power to enter into debt financing for $8.6M Multi-Family Housing Development for homeless veterans.
- Offered expertise on employee and business development plans to enhance implementation and routine oversight.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Attended public hearings to gain community input.
- Collaborated with seven other members to seek involvement in policy decisions, fundraising, and visibility of organization.
- Crafted business plans that identified long-term company goals and also detailed smaller goals to keep organization on track.
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
Member/Manager
THE OLIVAS GROUP, LLC
Tucson, AZ
01.2004 - 09.2021
- Primary leadership force behind firms actively develops and executes strategies that accommodated geographic expansion and accretive acquisitions to create profitable company and maximize value for clients and shareholders
- Designed company’s start-up and growth to represent clients within 168 industries in 23 countries, ignited revenues 100%+ year-over-year, and elevated corporate visibility within highly competitive consulting market.
- Responded to customer calls and emails to answer questions about products and services.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Maintained financial accuracy when handling over $50,000 in revenue each day.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Lead senior-level personnel working in marketing and sales capacities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
Southern District Coordinator
US HOUSE OF REPRESENTATIVES
Mesa, AZ
02.1997 - 01.2004
- Promoted to directly advise members of Congress regarding Free trade Agreements, Appropriations, Government procurement, Energy, Security and Exchange Commission, Agriculture, Homeland Security, Housing and Urban Development, Health Care, Social Security, Civil Rights, and Medicare
- Spearheaded appropriations for over $190B for federal, state, and local governments.
- Surrogate speaker and liaison to governmental agencies and corporations.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to management.
Education
PhD - Industrial/Organizational Psychology
Capella University
2010
Master of Business Administration - Global Management
University of Phoenix/Online Campus
2005
Bachelor of Science - Justice Studies
Arizona State University
1999
Bachelor of Science - Public Policy and Advocacy
Arizona State University
1999
Skills
- Financial Modeling
- Strategic Planning
- Operational Analysis
- Change and Growth Management
- Leadership and People Development
- Effective Communicator and Public Speaker
- Board and Shareholder Oversight
- Analytical and Critical Thinking
Timeline
CEO/President
PSYCH WARD, INC
01.2019 - Current
Board of Directors Member
National Community Health Partners
01.2018 - Current
Member/Manager
THE OLIVAS GROUP, LLC
01.2004 - 09.2021
Southern District Coordinator
US HOUSE OF REPRESENTATIVES
02.1997 - 01.2004
PhD - Industrial/Organizational Psychology
Capella University
Master of Business Administration - Global Management
University of Phoenix/Online Campus
Bachelor of Science - Justice Studies
Arizona State University
Bachelor of Science - Public Policy and Advocacy
Arizona State University
Similar Profiles
Miriam GuityMiriam Guity
General Office Worker at NYC Dept. Of Corrections Psych WardGeneral Office Worker at NYC Dept. Of Corrections Psych Ward
Travis WrightTravis Wright
President / General Manager at Ward International Trucks / Ward IdealeasePresident / General Manager at Ward International Trucks / Ward Idealease
Sophia PirogSophia Pirog
Journal Reviewer at Font. Psychiatry - Psychological Therapy and PsychJournal Reviewer at Font. Psychiatry - Psychological Therapy and Psych
Darrion NolanDarrion Nolan
Team Lead at ChicosTeam Lead at Chicos
Shaun HislerShaun Hisler
Control Room Operator at FedEx:GroundControl Room Operator at FedEx:Ground