Miguel A. Perez
Brownsville,TX
Summary
Dynamic Area Training Manager at KBP Foods with a proven track record in e-learning development and coaching. Successfully enhanced employee performance and reduced turnover through innovative training programs and a focus on diversity and inclusion. Committed to fostering teamwork and continuous professional growth, aligning initiatives with corporate objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Area Training Manager
KBP Foods
01.2016 - Current
- Developed and implemented training programs to enhance employee performance and operational efficiency.
- Conducted regular assessments to identify training needs and improve team skill sets.
- Established clear expectations for staff performance, providing regular coaching sessions to help employees reach their full potential.
- Implemented ongoing professional development opportunities for staff, encouraging continuous growth and improvement within their roles.
- Cultivated a supportive and inclusive learning environment that encouraged open discussion and fostered a sense of teamwork amongst employees.
- Reduced turnover rates by fostering a positive work environment through team-building exercises and open communication channels.
- Collaborated with management to align training initiatives with corporate goals and objectives.
Restaurant Manager
Burger King
05.1999 - 12.2015
- Oversaw daily restaurant operations, ensuring compliance with company standards and local health regulations.
- Trained and developed team members, fostering a positive work environment and enhancing service quality.
- Implemented cost control measures to optimize inventory management and reduce waste.
- Analyzed sales reports to identify trends, adjust staffing levels, and improve customer satisfaction.
- Managed scheduling and staff assignments, balancing labor costs with service demands effectively.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
High School Diploma -
James Pace High School
Brownsville, TXSkills
- E-learning development
- Coaching and mentoring
- Training facilitation
- Sales training
- Staff development
- Diversity and inclusion
- Compliance training
- Teamwork and collaboration
- Problem-solving abilities
Accomplishments
*Area Training Manager 2016
*Top Ten 2018
*Circle of Excellence 2019
*Ambassador of Excellence 2022
*HERO Board Member 2025
Certification
*Training Store Certification
*ServSafe Proctor
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Area Training Manager
KBP Foods
01.2016 - Current
Restaurant Manager
Burger King
05.1999 - 12.2015
High School Diploma -
James Pace High School