High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in new and used car industry practices, needs and customers. Offering 18 years' experience in the field.
Overview
15
15
years of professional experience
Work History
General Sales Manager
Tallahassee Ford
04.2023 - 04.2024
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
General Sales Manager
Volkswagen Of Ocala
02.2019 - 04.2023
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Reduced operational costs by identifying inefficiencies within the sales process and recommending targeted improvements.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
General Sales Manager
Murray Dodge, Chrysler, Jeep & Ram
02.2018 - 02.2019
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Reduced operational costs by identifying inefficiencies within the sales process and recommending targeted improvements.
General Manager
Gainesville Dodge, Chrysler, Jeep, Ram
08.2017 - 12.2017
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
New/Used Car Sales Manager
Dadeland Dodge, Chrysler, Jeep, Ram Dealer
05.2009 - 06.2017
Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Managed inventory effectively for optimal turnover rate and profitability.
Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.
Education
Associate of Science - Hotel And Restaurant Management
Miami-Dade Community College
Miami, FL
05.1992
Skills
Leadership and team building
Employee Motivation
Team Development
Sales Development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Sales Manager
Tallahassee Ford
04.2023 - 04.2024
General Sales Manager
Volkswagen Of Ocala
02.2019 - 04.2023
General Sales Manager
Murray Dodge, Chrysler, Jeep & Ram
02.2018 - 02.2019
General Manager
Gainesville Dodge, Chrysler, Jeep, Ram
08.2017 - 12.2017
New/Used Car Sales Manager
Dadeland Dodge, Chrysler, Jeep, Ram Dealer
05.2009 - 06.2017
Associate of Science - Hotel And Restaurant Management
Lead Ophthalmic Technician at Eye Associates Of Tallahassee - Tallahassee, FLLead Ophthalmic Technician at Eye Associates Of Tallahassee - Tallahassee, FL