Miguel Angel Hernandez
Dallas,TX
Summary
Results-driven Warehouse Lead with over 5 years of experience in inventory management, warehouse operations oversight, and timely, accurate order fulfillment. Proven track record of leading teams to enhance operational efficiencies while upholding stringent safety standards. Committed to leveraging expertise in logistics and team management to drive success at DHL and contribute to organizational goals. Passionate about fostering a collaborative work environment that promotes productivity and excellence.
Overview
8
8
years of professional experience
Work History
Lead
DHL Shipping
07.2019 - Current
- Started at the DHL Shipping Campbell's site gaining MHE and tasking experience. After 2 years I transferred over to Ferrara to help on the start up. Gained the experience of problem solving lots of issues that were encountered from the start. Managed to learn a lot as a Lead with DHL moving everyone around for their tasks supervising the team providing training, guidance, and performance evaluations for success in daily functions. My operations on day to day basis overlooking Blue yonder program on the computers monitoring outbound and inbound shipments of our candy product. Making sure my team is successful receiving and shipping orders out with 100% accuracy in a timely manner while maintaining a safe and clean warehouse.
Associate
The North Face
Dallas, TX
10.2023 - 08.2024
- Assisted customers in selecting products by offering personalized recommendations based on individual needs and preferences. Achieved sales goals consistently by promoting upsells and highlighting promotional offers to customers. Processed transactions efficiently using POS systems, managed cash, and balanced registers at the end of shifts. Maintained a clean, organized, and visually appealing store layout that adhered to company standards. Managed stock replenishment, conducted inventory counts, and organized product displays to enhance sales.
Associate
Target
05.2018 - 03.2020
- Assisted customers with inquiries and concerns in a prompt manner. Operated cash register to process transactions and manage returns efficiently. Promoted sales and store promotions to enhance customer participation and drive revenue. Supported inventory management and restocking efforts to ensure product availability for customers. Worked collaboratively with team members to achieve daily sales targets and improve store efficiency.
Education
High school graduate -
Sam Houston High School
01-2015
Associate of Arts -
Tarrant County College
Arlington, TXSkills
- Leadership: Proven ability to lead teams, delegate tasks, and motivate others toward achieving shared goals
- Communication: Excellent verbal and written communication skills; ability to clearly convey information and build relationships with clients, customers, and team members
- Customer Service: Experience in responding to customer inquiries, resolving complaints, and ensuring positive customer experiences
- Problem Solving: Strong analytical skills to identify challenges and devise practical solutions in high-pressure situations
- Time Management: Efficient in handling multiple tasks, meeting deadlines, and prioritizing workloads to meet organizational goals
- Teamwork & Collaboration: Ability to work effectively within cross-functional teams to achieve company objectives
- Adaptability: Comfortable with change and quick to learn new processes and technologies in fast-paced environments
Languages
Spanish
Native or Bilingual
Timeline
Associate
The North Face
10.2023 - 08.2024
Lead
DHL Shipping
07.2019 - Current
Associate
Target
05.2018 - 03.2020
High school graduate -
Sam Houston High School
Associate of Arts -
Tarrant County College