Dedicated Employee assistance manager with successful background as first point of contact for employee-related issues. Adept at successfully solving complex problems. Knowledgeable of employee benefits packages including insurance, retirement accounts and employee assistance programs.
Overview
9
9
years of professional experience
Work History
Employee Assistance Manager
All Secure Lock And Safe
01.2023 - Current
Educated new hires about different benefit plans.
Assessed client requirements and developed targeted benefits solutions.
Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Liaised between multiple business divisions to improve communications.
CEO
La Frutoteca S.A.S
12.2016 - 08.2023
Established foundational processes for business operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Directed market expansions to propel business forward, meet changing customer needs.
Lawyer's Assistant
Campo Pernett Abogados Asociados
07.2019 - 06.2022
Organized documents to manage paper and electronic filing systems of clients.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Scheduled appointments, court appearances, and depositions for busy law firm.
Monitored changes in relevant laws to stay abreast of procedures and provide legal updates to clients.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Responded to client inquiries to provide accurate legal advice and offer assistance.
Lawyer's Assistant
Juzgado 12 Administrativo Oral De Barranquilla
02.2015 - 07.2019
Created spreadsheets to track client progress and document billable hours.
Responded to client inquiries to provide accurate legal advice and offer assistance.
Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
Prepared and managed attorney travel itineraries to optimize scheduling.
Researched statutes, decisions, legal articles, and codes.
Revised and finalized letters, briefs, and memos.
Attended court hearings and depositions to take notes and document proceedings.
Education
Associate of Science - Law (Pre-Law)
Universidad De La Costa CUC
Colombia
07.2025
Skills
Performance Feedback
Microsoft Office Suite
Benefit Auditing
Labor Relations
Manager Coaching and Training
Employee Relationships
Talent Management
Client Requirements
Program Leadership
Office Cleaning
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Employee Assistance Manager
All Secure Lock And Safe
01.2023 - Current
Lawyer's Assistant
Campo Pernett Abogados Asociados
07.2019 - 06.2022
CEO
La Frutoteca S.A.S
12.2016 - 08.2023
Lawyer's Assistant
Juzgado 12 Administrativo Oral De Barranquilla
02.2015 - 07.2019
Associate of Science - Law (Pre-Law)
Universidad De La Costa CUC
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