MIGUELINA GOGOLEN
Bushkill,PA
Summary
Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
5
5
years of professional experience
Work History
Operation Manager
Sodexo Swiftwater
11.2021 - Current
- Responsible for overseeing the daily operations of the environmental services department
- Manage staff, create and implement plans and procedures to ensure that workplaces and public spaces areas are clean, safe, and free from environmental hazards and compliance with environmental regulations
- Superior multitasking with the ability to manage multiple teams as well as high priority assignments
- A proven reputation, with documented history of exemplary performance reviews and recognition for driving improvements to office systems while maintaining customer service expectations.
Facilities Coordinator
Sodexo Swiftwater
02.2021 - 11.2021
- Support the Facilities Management team on site to ensure efficient workflow and policies are followed
- Weekly payroll for over 100 employees
- Audit preparations for annual INF Audits for all units
- Complete monthly training for employees to stay compliant with company standards
- Ensure all driver’s records are up to date for employees driving company vehicles
- Schedule vehicle maintenance and repairs for onsite fleet
- Audit Janitorial department on a weekly basis
- Source team engagement gifts
- Process expense for multiple managers in concur
- Source vendors for team engagement gifts
- Approved PO invoices in Maximo System.
Facilities Specialist
Wyndham Hotel and Resorts
01.2006 - 01.2020
- Provided support for the entire Facilities Team to ensure workflow and efficient service for all Parsippany headquarters’ buildings
- Managed the C-Cure 900 Security Building card access system for 1,400 employees
- Processed work orders and Office Service Requests through the FMS Work System resolution
- Managed the Oracle Accounting System to provide reports to upper management
- Worked with the Facilities Vice President on the internal employee relocations for 1400 employees
- Ensured assignments and safety meetings are completed within scheduled time
- Communicated with Corporate Compliance and vendors to handle record retention, removal, and disposition services
- Managed off-site warehouse storage inventories and negotiated cost reduction
- Initiated and coordinated special projects with movers and storage facility
- Entered, coded, and processed all HQ invoices for payment
- Special Projects: Developed a new emergency preparedness evacuation program which ensured ongoing safety of over 1,400 employees
- Developed an internal training program for building fire wardens.
Facilities Supervisor
Cendant Corporation/ Wyndham Worldwide Transition
01.2002 - 01.2006
- Managed and monitored warehouse inventory
- Approved, coded, and processed Office Service invoices
- Coordinated building and internal employee relocations
- Assisted Director in overseeing and resolving facility issues at multiple building sites
- Responsible for the verification and timely payment of property taxes and water sewage bills.
Facilities/Mailroom Supervisor
Cendant Corporation/ Wyndham Worldwide Transition
01.1990 - 01.2002
- Managed mailroom daily functions
- Supervised mailroom staff of 6 employees
- Responsible for accurate and timely distribution of correspondence
- Supervised inventory all incoming/outgoing shipments for 1,800 employees
- Monitored U.S
- Post Office accounts
- Ensured all Pitney Bowes' machines were maintained and working properly
- Executed billing and tracing for UPS utilizing Pitney Bowes computerized system
- Project manager assistant for new mailrooms at various sites
- Handled NYC office requests and issues such as accept and fill requests for Annual reports, petty cash, etc
- Provided backup support for audiovisual equipment disbursement operation and Cendant employee shuttle.
Education
Matriculated credits towards associate degree in management -
Bergen Community College
Paramus, New JerseySkills
- Bilingual – Spanish
- Microsoft Office: Word, Excel, Outlook, PowerPoint
- Maxino System
- Work-flow Online Accounting System
- Type 60-65 WPM
- Oracle Accounting System
- FM System
- Concur T&E Expenses
- SharePoint Account Payable Site
- C-Cure 900 Security System
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Operation Manager
Sodexo Swiftwater
11.2021 - Current
Facilities Coordinator
Sodexo Swiftwater
02.2021 - 11.2021
Facilities Specialist
Wyndham Hotel and Resorts
01.2006 - 01.2020
Facilities Supervisor
Cendant Corporation/ Wyndham Worldwide Transition
01.2002 - 01.2006
Facilities/Mailroom Supervisor
Cendant Corporation/ Wyndham Worldwide Transition
01.1990 - 01.2002
Matriculated credits towards associate degree in management -
Bergen Community College
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