Miguel Ángel Gómez Pérez
HR Professional
Querétaro,Queretaro De Arteaga
Summary
Psychology graduate with over a year of experience in Human Resources. Proficient in talent acquisition, employee relations, and HR administration. Demonstrated ability to apply psychological principles to enhance workplace dynamics and employee well-being. Skilled in data analysis, conflict resolution, and effective communication. Passionate about fostering positive organizational culture and continuous professional growth.
Overview
3
3
years of professional experience
3
3
Languages
Work History
HR Services Representative
Petco
11.2023 - Current
- Handled Partner inquiries courteously and professionally.
- Actively listened to Partners, handled concerns quickly and escalated major issues to supervisor.
- Ensured confidentiality of sensitive customer information by adhering strictly to data protection regulations during all interactions.
- Provided support to US stores via phone and managed Workday cases to ensure efficient HR operations.
- Assisted Petco partners with various HR-related inquiries and requests, offering timely and effective solutions.
- Possess basic knowledge of US state laws to ensure compliance and accurate HR guidance.
Talent Acquisition Specialist
Sintesys North America
08.2023 - 11.2023
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Sourced and screened candidates for IT roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Social Service
Cumbres International School
09.2022 - 05.2023
- Supported the recruitment process.
- Assisted in the psychopedagogy section.
- Administered and analyzed psychometric tests to assess candidate suitability and employee development.
- Maintained accurate employee records and updated HR databases regularly.
HR Intern
Martinrea Honsel
05.2021 - 08.2021
- Supported the recruitment area by sourcing and screening candidates.
- Conducted searches for profiles on job boards to find suitable candidates.
- Performed in-person interviews with production operators to assess fit and qualifications.
- Managed high-volume recruitment, conducting over 20 interviews per day to meet staffing needs.
Education
Dirección Del Capital Humano
Universidad Anahuác
10.2026
Psychology
Universidad Anáhuac
Querétaro05.2023
Skills
Microsoft Office Word
Microsoft Office Excel
Microsoft Office PowerPoint
Workday
Dayforce
Timeline
HR Services Representative
Petco
11.2023 - Current
Talent Acquisition Specialist
Sintesys North America
08.2023 - 11.2023
Social Service
Cumbres International School
09.2022 - 05.2023
HR Intern
Martinrea Honsel
05.2021 - 08.2021
Dirección Del Capital Humano
Universidad Anahuác
Psychology
Universidad Anáhuac
Similar Profiles
Ember MortonEmber Morton
Animal Care Specialist at PetcoAnimal Care Specialist at Petco
Ivan Ray Bumpus IIIIvan Ray Bumpus III
Dog Groomer at PetcoDog Groomer at Petco
Troy GardnerTroy Gardner
Solutions Generalist at PetcoSolutions Generalist at Petco
Lorena DelcidLorena Delcid
Dog Groomer at PetcoDog Groomer at Petco
JOSÉ LUIS VARGAS RÍOSJOSÉ LUIS VARGAS RÍOS
Freelance Software Developer at FreelancerFreelance Software Developer at Freelancer