Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Certification
Timeline
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MIHAELA NICULITA

Naples,United States

Summary

Dynamic Corporate Flight Attendant with extensive experience at Solairus Aviation, excelling in customer service and team collaboration. Proven ability to enhance passenger experiences through effective communication and meticulous attention to detail. Skilled in catering operations and training, ensuring compliance with safety regulations while fostering a welcoming environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Corporate Flight Attendant

Solairus Aviation
12.2024 - Current
  • Monitored passenger safety throughout flight by responding promptly to any medical or security issues that arose.
  • Operated catering services to ensure meals were prepared according to customer specifications.
  • Communicated regularly with executive assistants regarding arrival and departure times, schedule changes, or other pertinent information related to the flight.
  • Developed positive relationships with customers through excellent customer service skills and professional attitude.
  • Assisted passengers with special needs or requests while on board the aircraft.
  • Kept cabin neat, clean and professional in appearance.
  • Supported smooth takeoffs and landings by keeping passengers in compliance with flight regulations.

Cabin Hostess Trainer

Vista America
02.2022 - 12.2024
  • Created welcoming environments for VistaJet clients throughout flight experiences.
  • Maintained extensive knowledge of onboard products and service guidelines.
  • Coordinated with Private Dining to resolve discrepancies in catering orders.
  • Ensured immaculate cabin conditions at all flight stages.
  • Executed comprehensive inventory checks of aircraft stock, monitoring expiration dates.
  • Delivered formal dining services in accordance with client preferences.
  • Provided feedback after each flight to assess and enhance client experience.
  • Conducted training sessions for new hires following ground training completion.

Server

Geraldine's Restaurant
Austin, United States
03.2018 - 03.2020
  • Maintained hospitality standards while working in a fast-paced environment.
  • Communicated with server assistants and floor managers.
  • Ensured the guests were happy with their orders and collected feedback on the dining experience.
  • Worked private events (weddings, corporate parties).

Flight Attendant

Etihad Airways
Abu Dhabi, U.A.E.
10.2012 - 02.2018
  • Experience in Premium Cabins and as a Cabin Manager, in charge of guests's experience and service delivery, including VIPs, C VIPs, Royal Family members, managing aircraft with a capacity of up to 400 guests.
  • Conducted safety and hospitality briefings throughout the flights, coached and supported the team to achieve the set goals.
  • Ensured the standard in-flight service duties were performed (e.g. guests' greetings, in- flight announcements, safety demonstrations, service delivery) to deliver consistent level of guest care and satisfaction, planned service workflows, and coordinated team members.
  • First Aid trained and responsible to attend all the medical cases aroused during the flight using the medication and medical equipment available onboard the aircraft.

Education

Associate of Science -

Austin Community College
Austin, TX
12.2021

Skills

  • Customer service
  • Time management
  • Multitasking
  • Leadership
  • Team collaboration
  • Communication
  • Flexibility and adaptability
  • Team training
  • Catering operations
  • Passenger safety

Languages

  • Romanian
  • Spanish
  • English

Personal Information

  • Date of Birth: 01/14/87
  • Nationality: Romanian United States
  • Driving License: Full
  • Place of Birth: Romania

Languages

English
Full Professional
Spanish
Full Professional
Romanian
Native/ Bilingual

Certification

  • Aircare FACTS Crewmember Training
  • Gulfstream Evacuation Crewmember

Timeline

Corporate Flight Attendant

Solairus Aviation
12.2024 - Current

Cabin Hostess Trainer

Vista America
02.2022 - 12.2024

Server

Geraldine's Restaurant
03.2018 - 03.2020

Flight Attendant

Etihad Airways
10.2012 - 02.2018

Associate of Science -

Austin Community College

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