Mihaliak Stacie
Clarksburg
Summary
Dedicated healthcare professional with experience at Kissito Healthcare and Kmart Pharmacy, excelling in patient care and medication management. Demonstrated compassion and problem-solving skills while enhancing patient satisfaction and ensuring compliance with HIPAA regulations. Proven ability to optimize workflows and maintain labeling accuracy, contributing to a safe and efficient pharmacy environment.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
Work History
CNA
Kissito Healthcare
06.2017 - 12.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Pharmacy Assistant
Byard Mercer Pharmacy
02.2015 - 07.2017
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Pharmacy Technician
Kmart Pharmacy
07.2013 - 02.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
Education
Associate of Science - Pharmacy
West Virginia Junior College
Bridgeport, WV01-2014
High School Diploma -
Lincoln High School
Shinnston, WV01-2011
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
Timeline
CNA
Kissito Healthcare
06.2017 - 12.2017
Pharmacy Assistant
Byard Mercer Pharmacy
02.2015 - 07.2017
Pharmacy Technician
Kmart Pharmacy
07.2013 - 02.2015
Associate of Science - Pharmacy
West Virginia Junior College
High School Diploma -
Lincoln High School
Similar Profiles
Kellan GrahamKellan Graham
Director of Medical Records and Direct Supply at Kissito HealthcareDirector of Medical Records and Direct Supply at Kissito Healthcare
Rebecca LyonsRebecca Lyons
CNA at Kissito HealthcareCNA at Kissito Healthcare
Nadia MartinNadia Martin
Certified Nursing Assistant (CNA) at Kissito HealthcareCertified Nursing Assistant (CNA) at Kissito Healthcare
Michael NunemakerMichael Nunemaker
Operations Manager at ANLP CONSTRUCTION SERVICESOperations Manager at ANLP CONSTRUCTION SERVICES
Josh WeddleJosh Weddle
Associate Pastor of Next Generations at Clarksburg Baptist ChurchAssociate Pastor of Next Generations at Clarksburg Baptist Church