Mihn'Yagn Pollard
Chicago,IL
Summary
Dynamic professional with a background in healthcare operations and sleep technology. Skilled in high-volume data entry, equipment troubleshooting, and maintaining strict compliance with HIPAA regulations. Committed to enhancing patient care through meticulous clinical documentation and quality assurance.
Overview
4
4
years of professional experience
Work History
Sleep Tech
Forward Health Group
Chicago, IL
02.2024 - Current
- Perform night and daytime polysomnography setups for up to 3 simultaneous patients; ensure accurate capture and logging of patient metrics and device data in Epic and PSG software.
- Maintain clinical documentation and study logs; escalate anomalies to providers and file clear, time-stamped notes for each case.
- Troubleshoot equipment and manage disposable inventory to reduce study repeats; follow strict infection control and HIPAA procedures.
Facility Operations Manager
ADB Investigative Services
Chicago, IL
06.2022 - 03.2023
- Coordinated maintenance and scheduling across multi-site offices; managed vendor relationships and service tickets to ensure uninterrupted operations.
- Created and maintained inventory logs, purchase orders, and expense tracking using spreadsheets; reduced supply delays by improving reorder process.
- Supported onboarding and training for part-time staff on facility procedures and documentation standards.
Education
High School Diploma -
Chicago Quest CICS
ChicagoSkills
- High-volume data entry
- EHR management
- Comprehensive charting
- Clinical documentation review
- Regulatory compliance in healthcare
- Quality assurance
- Document organization
- Self-directed remote work
Timeline
Sleep Tech
Forward Health Group
02.2024 - Current
Facility Operations Manager
ADB Investigative Services
06.2022 - 03.2023
High School Diploma -
Chicago Quest CICS