Mihret Hailu

Dedicated and attentive professional with over seven years of aviation experience, including formal in-flight security training as a flight attendant, and current frontline customer service experience as a sales associate in duty-free retail. Skilled in identifying potential security concerns, maintaining situational awareness, and responding calmly and professionally in high-pressure environments. Known for strong communication, excellent customer care, and the ability to de-escalate conflicts while maintaining a welcoming and safe atmosphere. Adaptable, reliable, and committed to upholding safety, security, and exceptional service standards.