MIHRET( MERON) SYLVAIN
Boston,MA
Overview
9
9
years of professional experience
Work History
Relationship Banker
Citizens Bank
Boston, MA
01.2019 - 05.2022
- Worked with clients to address and respond to client and partnership management issues.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Continually boosted branch production and revenue by [Number]% by consistently meeting all monthly and quarterly sales goals.
- Increased daily sales by [Number]% by upselling [Type] and [Type] banking products and financial services to customers.
- Developed [Timeframe] summaries to assess each client's participation level and determine targets for follow-up plans.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Presented new and additional products and services to existing customers.
- Approached prospective clients through cold calling and emails to meet sales targets.
Sales Associate
COLONIAL TRADING COMPANY
Boston
12.2016 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Restaurant Manager
Jerusalem Pita
Boston, MA
04.2012 - 08.2015
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
No Degree - Computer Engineering
BOTTEGA UNIVERSITY
UTLanguages
Hebrew
Full Professional
Timeline
Relationship Banker
Citizens Bank
01.2019 - 05.2022
Sales Associate
COLONIAL TRADING COMPANY
12.2016 - 11.2018
Restaurant Manager
Jerusalem Pita
04.2012 - 08.2015
No Degree - Computer Engineering
BOTTEGA UNIVERSITY