Miia Cruz Jauregui
Childcare-Jobs
Greenville ,NC
1
Language
2027
years of professional experience
Dynamic professional with extensive experience in client support and safety management at Aquatech Pool Management. Proven ability to enhance service delivery through effective problem-solving and multitasking. Recognized for critical thinking skills and a friendly demeanor, ensuring exceptional customer experiences while maintaining high safety standards. Fluent in bilingual communication, fostering crosscultural connections.
Work History
Shift Supervisor
9 Months- Oversaw daily operations to maintain safety protocols and service standards.
- Assisted staff in learning effective pool maintenance techniques and customer service skills.
- Created work schedules to enhance staff productivity and address operational needs.
- Established quality control processes to improve service delivery and client satisfaction.
- Provided critical assistance to a four-year-old drowning victim, successfully facilitating their survival.
Nanny
- Created engaging educational activities to promote cognitive development and creativity.
- Ensured safety and well-being of children through vigilant supervision and adherence to childcare protocols.
- Developed personalized routines that addressed individual children's needs and preferences.
- Facilitated communication with parents regarding child progress and behavioral insights.
Lifeguard/Swim Intructor
9 Months- Monitored pool activities to ensure guest safety and compliance with regulations.
- Responded promptly to emergencies, executing rescue techniques and first aid protocols.
- Conducted regular safety inspections of pool area and equipment for optimal operational standards.
- Educated patrons on safety rules and guidelines to promote responsible aquatic behavior.
Waitress
5 Months- Provided exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Assisted with menu recommendations, enhancing guest dining experience.
- Collaborated with kitchen staff to ensure accurate and prompt food preparation.
Education
- Social Work
Skills
Client support
Professional ethics
Stress management
Problem-solving
Critical thinking
Multitasking Abilities
Task prioritization
Client service
Friendly
positive attitude
Customer service
Fluent bilingualism
Cross-cultural communication
Accomplishments
Saved a 4 year old drowning victim
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor
Aquatech Pool Management
11.2025 - CurrentRead More
Lifeguard/Swim Intructor
ECU
01.2025 - 10.2025Read More
Waitress
Elizabeth’s Pizza
01.2024 - 06.2024Read More
Nanny
Childcare-Jobs
2024 - CurrentRead More
East Carolina University
from Social Work
Read More