Summary
Overview
Work History
Education
Skills
Timeline
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Mika Eidson

Ragley,Lousiana

Summary

Enthusiastic employee with a natural drive to work hard and eagerness to learn. Making people happy is my passion, and my work reflects that. Guest satisfaction will always be what I strive for, I'll always try to take those extra steps for a guest to ensure their experience is that much more enjoyable. Additionally, my relentless push to learn and help out in every area has led me to hold positions such as managing, bartending, and server training. My experience in a variety of areas has sharpened my problem solving skills and would flow well in any fast paced environment.

Overview

8
8
years of professional experience

Work History

Server/Bartender

TADS Louisiana Cooking
07.2022 - Current


  • Trained many new servers with restaurant experience ranging from little to a great deal, introducing helpful service practices and expectations to efficiently make work better as a whole.
  • Excellent understanding of Aloha POS computer system.
  • Cultivated authentic relationships with regular customers
  • Effectively communicated with other team members during busy shifts to ensure smooth workflow and great guest experience.
  • Plenty of experience bartending an array of alcoholic cocktails and signature drinks in a promptly manor, tending to bar guests and making drinks for the restaurant's service bar.
  • In charge of accurately recording server and bartender checkouts, collecting their owed cash to the restaurant, and double checking each servers' sidework to ensure maximum cleanliness and organization.
  • Counted To-go and Bar drawers nightly to confirm accuracy.
  • Managed part time. Tended to guests' needs and concerns, efficiently resolved issues regarding back of house and front of house, and consistently monitored business flow, communicating with all team members what preparation is needed to guarantee a great shift.
  • Left in charge to close and lock restaurant by myself. Turned off all lights and burners, checked that all locks were secure, and made sure the restaurant was completely presentable for the morning.
  • Memorized food and cocktail menu items and prices well, as well as weekly specials and happy hour sales for all guests questions.
  • Skilled in upselling food items by giving honest detailed descriptions of flavor, texture, and temperatures of items to help the guests' understanding of food items in order to increase satisfaction for their dining experience.

Server/togo

Walk-On's Bistreaux & Bar
06.2020 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Worked with a "Team Player" mentality by staying alert and mindful of all stations, and helping out where needed.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Swim Instructor

Ward 3 Recreation
05.2016 - 12.2019
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Provided positive reinforcement and motivation to increase student confidence and performance.

Education

Bachelor of Science - Psychology

McNeese State University
Lake Charles, LA
05.2025

Skills

    Strong Work Ethic

    Exceptional customer service

    Cash Handling

    Bartending

    Patience and Empathy

    Adaptability and Dependability

    Continuous Learning Attitude

    Hospitality service expertise

    Cleanliness standards

Timeline

Server/Bartender

TADS Louisiana Cooking
07.2022 - Current

Server/togo

Walk-On's Bistreaux & Bar
06.2020 - 12.2021

Swim Instructor

Ward 3 Recreation
05.2016 - 12.2019

Bachelor of Science - Psychology

McNeese State University

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Mika Eidson