Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Mika Rahamim

Agoura Hills

Summary

Dynamic Secretary Manager at Heating Cooling and Beyond, adept at enhancing office efficiency and streamlining payroll processes. Proven organizational skills and a commitment to customer service led to improved productivity and employee satisfaction. Skilled in document preparation and training, fostering a collaborative environment that drives team success.

Professional with strong background in administrative management, adept at overseeing office operations and ensuring smooth workflows. Skilled in calendar management, record-keeping, and communication, with knack for problem-solving and process optimization. Reliable team player who adapts to changing needs and fosters collaborative environment to achieve organizational goals.

Overview

4
4
years of professional experience

Work History

Secretary Manager

Heating Cooling and Beyond
08.2023 - Current
  • Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
  • Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
  • Supported executive team with timely and accurate document preparation, leading to increased productivity.
  • Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
  • Spoke with costumers daily on scheduling, invoicing, and to answer any questions or concerns.
  • Provided training support to new hires through comprehensive orientation sessions that ensured a smooth onboarding process.
  • Managed daily schedules and appointments for senior staff, ensuring seamless coordination of meetings and events.

Assistant Mangager

Dominos Pizza Inc.
10.2023 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Sales Associate

Tillys Retail Company
04.2021 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Education

Music Business - Music Business

Moorpark College
Moorpark, CA
05-2026

Skills

  • Office administration
  • Document preparation
  • Meeting scheduling
  • Proofreading expertise
  • Calendar management
  • Budget planning
  • Training and orientation
  • Teamwork
  • Customer service
  • Problem-solving
  • Critical thinking
  • Organizational skills

Languages

Hebrew
Professional Working

Interests

  • Volunteer Travel
  • Songwriting
  • Playing the guitar
  • Singing
  • Food Tourism
  • Music
  • Surfing
  • Fashion and Style
  • Mindfulness Practices

Timeline

Assistant Mangager

Dominos Pizza Inc.
10.2023 - 08.2024

Secretary Manager

Heating Cooling and Beyond
08.2023 - Current

Sales Associate

Tillys Retail Company
04.2021 - 06.2023

Music Business - Music Business

Moorpark College