Mikaalai Earley
Plano,TX
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Inbound Supervisor
Flexport
Lewisville, Texas
04.2025 - Current
- Coordinated scheduling and staffing coverage, assigning daily tasks to ensure operational efficiency.
- Supervised associates across front end, sales floor, and backroom teams.
- Reviewed inventory levels and supported replenishment for club departments.
- Directed retail operations to optimize merchandising, manage inventory, and enhance member service.
- Monitored safety practices and maintained clean, organized work areas.
Operations Manager
Sam’s Club
01.2015 - 01.2020
- - Directed daily operations for high-volume warehouse club, ensuring efficiency and profitability of $98M in annual revenue.
- - Increased operational productivity by 15% through strategic labor scheduling and cross-training initiatives.
- - Achieved 100% execution of company merchandising and compliance initiatives, reinforcing brand standards.
- - Cut shrink by 12% through enhanced inventory controls and team accountability measures.
- - Mentored and developed four team leads into management roles, strengthening leadership pipeline.
Sales Floor Manager
Spectrum
01.2011 - 01.2014
- - Led sales teams to exceed goals by up to 15% monthly.
- - Developed training program for new staff on customer interaction and floor operations, enhancing team effectiveness.
- - Executed product launches and visual merchandising updates, improving in-store presentation and customer engagement.
- - Ensured high customer satisfaction and consistent sales performance through proactive service and support.
Assistant Store Manager
Kroger
01.2006 - 01.2010
- - Managed store departments, scheduling, and customer service operations.
- - Developed and implemented employee engagement programs, enhancing team morale and retention.
- - Maintained compliance with labor and safety regulations, ensuring a safe work environment for staff and customers.
- Achieved recognition for outstanding performance during busy seasonal sales periods at the store.
Education
Bachelor of Science - Biology
Ohio State University
12-2025
Skills
- Retail Operations Management
- Inventory Management and Shrink Reduction
- Labor optimization
- Safety Compliance
- Merchandising Strategy
- Sales growth
- Team Leadership & Development
- Strategic planning
- Guest Experience Excellence
Certification
- Leadership Development Program – Sam’s Club
- OSHA Retail Safety Certification
- Inclusive Leadership – LinkedIn Learning
Timeline
Inbound Supervisor
Flexport
04.2025 - Current
Operations Manager
Sam’s Club
01.2015 - 01.2020
Sales Floor Manager
Spectrum
01.2011 - 01.2014
Assistant Store Manager
Kroger
01.2006 - 01.2010
Bachelor of Science - Biology
Ohio State University