Mikael Phagoo
Odessa
Summary
Specialize in data collection and validation, applying meticulous attention to detail. Proven ability to coordinate events and provide exceptional customer service, ensuring seamless operations and high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Data Collection Support Consultant
ReTech Labs
12.2023 - Current
- Conducted in-depth in-store data collection and validation processes for ReTech Labs' ReBotics platform.
- Reviewed collected data for deficiencies or errors, promptly correcting any irregularities.
- Collaborated with Rebotics Team Leads to resolve issues and clarify collected data.
Delivery Associate
Amazon
Odessa
03.2021 - Current
- Safely operated a delivery vehicle to transport Amazon packages to designated locations within assigned delivery routes.
- Provided exceptional customer service by delivering packages with professionalism and addressing customer inquiries or concerns when necessary.
- Conducted routine vehicle inspections, reporting any issues promptly to ensure the fleet's optimal performance.
Transportation Security Officer
Department of Homeland Security
Ronkonkoma
10.2019 - Current
- Conduct thorough security screenings of passengers, baggage, and cargo at transportation checkpoints to ensure compliance with safety regulations.
- Operated X-ray machines, metal detectors, and other screening equipment to detect prohibited items and mitigate potential threats.
- Monitored and controlled access to secure areas, verifying identification and authorization to maintain security integrity.
- Enforced security protocols and responded to alarms or security incidents, taking decisive action to resolve or escalate situations as necessary.
Event Coordinator
Oheka Castle & Estate
Huntington
06.2016 - Current
- Developed detailed event plans, including timelines, floor plans, and logistics.
- Consulted with clients to clarify event requirements and preferences, ensuring alignment with their expectations.
- Advised on menu selection and venue setup, enhancing overall event experience for clients.
- Collaborated with catering, kitchen, and serving staff to execute events smoothly and meet client standards.
Education
COMPUTER PROGRAMMING AND ANALYST - Technical Support, Computer Hardware, Python coding, SQL programming, Problem solving, Critical thinking, Communication skills, English
PASCO-HERNANDO STATE COLLEGE
NEW PORT RICHEY, FLSkills
- Data analysis
- Data Visualization
- Data Interpretation
- Survey Design
- Data validation
- IT troubleshooting
- Technical Support
- Computer Hardware
- Problem solving
- Critical thinking
- Communication skills
Languages
English
Timeline
Data Collection Support Consultant
ReTech Labs
12.2023 - Current
Delivery Associate
Amazon
03.2021 - Current
Transportation Security Officer
Department of Homeland Security
10.2019 - Current
Event Coordinator
Oheka Castle & Estate
06.2016 - Current
COMPUTER PROGRAMMING AND ANALYST - Technical Support, Computer Hardware, Python coding, SQL programming, Problem solving, Critical thinking, Communication skills, English
PASCO-HERNANDO STATE COLLEGE