Mikaela Cassese
El Paso,TX
Summary
I hope to use and expand, my organizational and communication skills to positively contribute to the UTSA Advising Operations Office.
Overview
1
1
year of professional experience
Work History
Kid's Party Host and Floor Attendant
Ally B Gator's
El Paso, TX
12.2022 - 03.2024
- Responsible for ensuring all safety regulations were adhered to while hosting parties.
- Organized seating arrangements, decorations, and food supplies.
- Handled payments made by customers for services rendered during parties.
- Greeted guests and provided excellent customer service.
- Maintained records of attendance, guest list, and other relevant details about each event hosted.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Answered customers' questions about hours, seating, current wait time and other information.
- Managed inventory of party supplies and equipment, restocking as necessary.
- Adapted quickly to last-minute changes or challenges, maintaining composure under pressure.
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally in accordance with company policy.
- Performed daily maintenance tasks such as sweeping floors and cleaning bathrooms.
Education
High School Diploma -
Eastwood High School
El Paso, TX06-2024
Skills
- Customer Service
- Punctual
- Receptive to criticism
- Quick learner
- Detail-oriented
- Problem-solver
Affiliations
- Eastwood High School Girl's Golf (2020-2024) - Throughout my four years of high school I was apart of the Golf team which provided endless memories, team bonding, and discipline.
Accomplishments
- EHS Girl's Golf Varsity Letter (2021)
- EHS Girl's Golf Varsity Letter (2022)
- EHS Girl's Golf Varsity Letter (2023)
- EHS Girl's Golf Varsity Letter (2024)
- EHS English Department Recognition Award (2024)
References
References available upon request.
Timeline
Kid's Party Host and Floor Attendant
Ally B Gator's
12.2022 - 03.2024
High School Diploma -
Eastwood High School
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