Summary
Overview
Work History
Education
Skills
Timeline
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Mikaela Harris

167 King Ave ,MA

Summary

Dynamic and dedicated licensed cosmetologist with expertise in hair styling and skincare, honed at Ambrosia Salon and Spa. Proven ability to enhance client satisfaction through exceptional communication and personalized service. Committed to ongoing education and skilled in advanced esthetic techniques, fostering lasting client relationships and promoting healthy hair and skin.

Overview

4
4
years of professional experience

Work History

Cosmetologist

Molly Mc Donald
08.2024 - Current
  • Developed foundational knowledge of hair cutting and styling techniques.
  • Assisted in maintaining cleanliness and organization of workstations.
  • Learned to perform basic skincare treatments under supervision.
  • Adapted to various customer needs, providing personalized service.
  • Gained experience with salon software for appointment scheduling and inventory management.
  • Collaborated with team members to enhance client satisfaction through effective communication.
  • Engaged in ongoing education to stay updated on beauty trends and products.
  • Supported marketing initiatives by promoting services through social media channels.

Aesthetician

Kristen Murphy
09.2023 - 06.2024
  • Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
  • Performed facials, waxing, and body treatments using advanced esthetic techniques and tools.
  • Educated clients on skincare routines and product usage to enhance treatment outcomes and loyalty.
  • Maintained cleanliness and sanitation standards in treatment areas to ensure client safety and comfort.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
  • Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
  • Enhanced skin health with customized facial treatments, focusing on deep cleansing and hydration techniques.
  • Explained benefits of skin care products to clients.
  • Cleansed, exfoliated and moisturized customer skin.
  • Discussed procedures and treatment options with clients.
  • Performed consultations for patients before scheduling treatments.
  • Practiced new makeup application techniques and color combinations to promote various makeup brands.

Cosmetologist

Ambrosia Salon and Spa
08.2021 - 10.2023
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.

Education

Associate of Science - Nursing

Massasoit Community College
Brockton, MA

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Scheduling appointments
  • Clear communication
  • Hair styling
  • Product knowledge
  • Hair coloring and highlighting
  • Continuing education
  • Styling tools
  • Hair coloring expertise
  • Product expertise
  • Waxing treatments
  • Relationship building
  • Reflective listening
  • Makeup artistry
  • Precision hair cutting
  • Facials and makeup applications
  • Facials and skincare treatments
  • Makeup application
  • Esthetics
  • Skin treatment

Timeline

Cosmetologist

Molly Mc Donald
08.2024 - Current

Aesthetician

Kristen Murphy
09.2023 - 06.2024

Cosmetologist

Ambrosia Salon and Spa
08.2021 - 10.2023

Associate of Science - Nursing

Massasoit Community College

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Mikaela Harris