Mikaela Kerr
Celina,TX
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Fish City Grill
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Babysitting
Babysitting Service
11.2020 - Current
- Maintaining daily schedule of children while allowing parents to get a break
- Leads children safely while completing fun activities
- Able to maintain a tidy space during and after the job
- CPR certified
- Trusted by parents with their children and constant referrals and repeat business
Spa Consultant
Glo Tanning
02.2024 - 07.2024
- Enhanced spa customer satisfaction by implementing new treatment offerings and personalized service options.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Host
Omni Hotels
11.2023 - 07.2024
- Worked with other team members to successfully and efficiently server customers
- Greeted customers entering restraunt and responded promptly to customer needs
- Kept restraunt moving smoothly and organized
- Communicated with servers about tables
Cashier
Pet Supplies Plus
06.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in lanes
FOH Member
Chick-fil-A Restaurants
06.2021 - 06.2023
- Worked with other team members to successfully and efficiently server customers
- Frequently handled money at the cashier and was given the responsibility to help close the restaurant
- Able to maintain a fast pace while working the drive-thru and bagging food
- Trained and led other team members to meet the restaurant's expectations successfully
Education
Cosmetology - Cosmetology
Aveda Institute
DallasBuisness -
Collin College
McKinney, TX05.2026
Skills
- Restaurant experience
- Time management
- Communication skills
- Food service
- Leadership
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Fish City Grill
07.2024 - Current
Spa Consultant
Glo Tanning
02.2024 - 07.2024
Host
Omni Hotels
11.2023 - 07.2024
Cashier
Pet Supplies Plus
06.2023 - 12.2023
FOH Member
Chick-fil-A Restaurants
06.2021 - 06.2023
Babysitting
Babysitting Service
11.2020 - Current
Buisness -
Collin College
Cosmetology - Cosmetology
Aveda Institute
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