Summary
Overview
Work History
Education
Skills
Timeline
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Mikaela Lighty

Cedar Rapids,IA

Summary

Trusted Office Manager delegates responsibilities and supervises day-to-day operations. Strong understanding of business management, financial and leadership principles. Consistently establishes and achieves business and profit objectives.

Overview

4
4
years of professional experience

Work History

Office Manager

Valley Pork, LLC
12.2022 - Current
  • Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.
  • Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management.
  • Completed advanced clerical tasks, including account reconciliation and document management.
  • Fielded questions from staff, customers and vendors using phone and email.
  • Compiled data and generated reports to inform leadership of profits, operations and other keymetrics.
  • Served as point of contact for team of supervisors, owning complex and escalated issues.

Banquet Manager

Kirkwood Community College
12.2021 - 10.2022
  • Satisfied customers with fast, friendly and knowledgeable support
  • Coordinated smooth planning of events such as weddings and charity events by working closely with clients
  • Met guest needs consistently with smooth coordination between internal and external personnel
  • Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
  • Covered individual and team banquet event demands with well-planned employee schedules.

Banquet Supervisor

University of lowa
07.2019 - 09.2021
  • Improved banquet operations by recommending new standards to banquet director and coordinating implementation
  • Executed last-minute changes and inspected setups in time for staff final calls
  • Kept team adhered to each event's schedule with careful monitoring of timetables and expert handling of challenging events.
  • Directed and managed banquet functions for 400-person event.

Education

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Bachelor of Science (B.S.) - Event Management

Iowa State University
Ames, IA
05.2018

Skills

  • Inventory control
  • Information security
  • Report preparation
  • Supply management
  • Financial tracking
  • Public &Remote Notary Certificate

Timeline

Office Manager

Valley Pork, LLC
12.2022 - Current

Banquet Manager

Kirkwood Community College
12.2021 - 10.2022

Banquet Supervisor

University of lowa
07.2019 - 09.2021

Bachelor of Science (B.S.) - Event Management

Iowa State University
Mikaela Lighty