Mikaela Lighty
Cedar Rapids,IA
Summary
Trusted Office Manager delegates responsibilities and supervises day-to-day operations. Strong understanding of business management, financial and leadership principles. Consistently establishes and achieves business and profit objectives.
Overview
4
4
years of professional experience
Work History
Office Manager
Valley Pork, LLC
12.2022 - Current
- Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.
- Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management.
- Completed advanced clerical tasks, including account reconciliation and document management.
- Fielded questions from staff, customers and vendors using phone and email.
- Compiled data and generated reports to inform leadership of profits, operations and other keymetrics.
- Served as point of contact for team of supervisors, owning complex and escalated issues.
Banquet Manager
Kirkwood Community College
12.2021 - 10.2022
- Satisfied customers with fast, friendly and knowledgeable support
- Coordinated smooth planning of events such as weddings and charity events by working closely with clients
- Met guest needs consistently with smooth coordination between internal and external personnel
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Covered individual and team banquet event demands with well-planned employee schedules.
Banquet Supervisor
University of lowa
07.2019 - 09.2021
- Improved banquet operations by recommending new standards to banquet director and coordinating implementation
- Executed last-minute changes and inspected setups in time for staff final calls
- Kept team adhered to each event's schedule with careful monitoring of timetables and expert handling of challenging events.
- Directed and managed banquet functions for 400-person event.
Education
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Bachelor of Science (B.S.) - Event Management
Iowa State University
Ames, IA05.2018
Skills
- Inventory control
- Information security
- Report preparation
- Supply management
- Financial tracking
- Public &Remote Notary Certificate
Timeline
Office Manager
Valley Pork, LLC
12.2022 - Current
Banquet Manager
Kirkwood Community College
12.2021 - 10.2022
Banquet Supervisor
University of lowa
07.2019 - 09.2021
Bachelor of Science (B.S.) - Event Management
Iowa State University
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