Mikaela Mathias
Three Forks,MT
Summary
Certified Epic Professional Billing Analyst with 4 years of experience in all facets of Epic professional billing, including single billing office, reimbursement contracts, professional coding, workqueues, and patient statements. Proficient in Epic software development, including systems analysis, design, build, implementation, and post-implementation support. Collaborative team player with a strong background in project management and 13 years in the healthcare industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Revenue Cycle Epic Applications Supervisor
Bozeman Health Deaconess Hospital
05.2024 - Current
- Oversaw daily operations of the Epic Revenue Cycle team, ensuring smooth workflow and timely completion of tasks.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Epic and Third-Party project manager for the build and implementation of a new Clearing House and Real Time Eligibility vendor
- Implemented new processes for interviewing and hiring, working closely with Human Resources to establish best practices
- Oversaw and managed upgrade tasks across Revenue Cycle applications to help ensure successful consecutive triple upgrades
- Met with operational and Epic leadership to plan and prioritize new project requests including additional connect sites, new departments and service lines, enhancement requests, and optimization opportunities
- Worked with Revenue Integrity leadership to implement new workflows across Epic applications and operations to standardize end of year CPT/HCPCs loads, ensuring all new and deleted codes were reviewed and system build updated accordingly
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other Epic Applications to achieve organizational goals, fostering teamwork across various modules.
Application Analyst II
Bozeman Health Deaconess Hospital
07.2021 - Current
- Contributed to an Epic-to-Epic Implementation and continued maintenance of Professional Billing software
- Assisted in analyzing system issues and workflows for Professional Billing areas of Epic and implemented system modifications as assigned for projects and/or request for organizational clientele
- Responsible for building, implementing, and training of Epic Professional Billing software
- Testing Coordinator for all Epic modules during the implementation of Epic software including Application Testing, Integrated Testing, and Parallel Revenue Cycle Testing (PRCT)
- Professional Billing project lead for the build and implementation of community connect locations for internal and third-party billing
- Worked with operational counterparts to implement build and workflows with a new statement print vendor
- Operated closely with Revenue Integrity operational leadership for quarterly CPT/HCPCs loads and annual fee schedule updates for the organization
- Completed tasks designated for system upgrade and enhancements
- Utilized ticketing system for troubleshooting and resolving issues
- Implemented charge router build for workflow optimization to increase system automation and reduce the need for manual user intervention
- Worked closely and maintained relationships between 3rd party applications and outside vendors
- Scheduled and coordinated meetings for Professional Billing operations coding leadership and Professional Billing operational billing leadership
- Worked with additional analysts and operational team members to build and implement new service lines and departments within the Epic system
- Collaborated with cross-functional teams to ensure seamless integration between applications, improving business processes.
Education
Bachelors of Science - Business Administration
Montana State University- Billings
Billings, MT08.2017
Bachelors of Science - Animal Science
Montana State University
Bozeman, MT05.2009
Skills
- Training and mentoring
- Goal oriented
- Customer service
- Staff management
- Complex Problem-solving
- Project management
Certification
- Resolute Professional Billing Administration including SBO
- Resolute Professional Billing Expected Reimbursement Contracts Administration
- Resolute Hospital Billing Administration
- Resolute Hospital Billing Charging
- Charge Router
- Benefits Engine Basics
- Benefits Engine Healthplan
- Data Courier Mover Badge
Technical Skills
Epic, SysAid, Microsoft Office 365, Omnicell, Asana
Timeline
Revenue Cycle Epic Applications Supervisor
Bozeman Health Deaconess Hospital
05.2024 - Current
Application Analyst II
Bozeman Health Deaconess Hospital
07.2021 - Current
Bachelors of Science - Business Administration
Montana State University- Billings
Bachelors of Science - Animal Science
Montana State University
Similar Profiles
Nicole YoungNicole Young
RN |Case Manager| Discharge Planner CCU, Med/Surg at Bozeman Health Deaconess HospitalRN |Case Manager| Discharge Planner CCU, Med/Surg at Bozeman Health Deaconess Hospital
Tauni HerbstTauni Herbst
Radiologic Technologist at Bozeman Health Deaconess HospitalRadiologic Technologist at Bozeman Health Deaconess Hospital
Noah McClainNoah McClain
Emergency Room Technician at Bozeman Health Deaconess HospitalEmergency Room Technician at Bozeman Health Deaconess Hospital