Mikaela Rios-Canseco
Menifee,CA
Summary
Reliable residential support professional supports students in navigating and integrating with social and academic aspects of campus life. Offering experience and commitment to making positive impact on students. Keeps students' safety and well-being as top priorities.
Overview
3
3
years of professional experience
Work History
Residential Advisor
Sonoma State University
Rohnert Park, CA
08.2023 - Current
- Identified students' individual strengths and encouraged extra-curricular activities in areas of interest.
- Established strong relationships with faculty members and staff to ensure the smooth functioning of the residence hall environment.
- Advised and referred students to appropriate resources in personal, social, and academic matters.
- Organized social activities that promoted community building among residents.
- Conducted weekly meetings with residents to discuss issues and plan events.
- Developed strategies for conflict resolution among residents.
Barista Trainer
Starbucks
Menifee, CA
01.2021 - 07.2023
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Created complex, hand-crafted beverages based upon customer preferences.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Provided individualized instruction to match personal strengths, background and learning style of each employee.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
Education
Bachelor of Arts - English Education
Sonoma State Univeristy
Rohnert Park, CA05-2024
Skills
- Client Transportation
- Crisis Management
- Client Relationship Management
- Academic Support
Timeline
Residential Advisor
Sonoma State University
08.2023 - Current
Barista Trainer
Starbucks
01.2021 - 07.2023
Bachelor of Arts - English Education
Sonoma State Univeristy