MIKAELA SALAZAR
Sierra View Elementary
Modesto,CA
1
Certification
13
years of professional experience
Work History
Paraprofessional
9 Months- Dedicated paraprofessional with a passion for providing individualized support to students with diverse learning needs. Successful in fostering and contributing to a positive educational environment, developing tailored instructional approaches to meet unique student and learner needs. Partners with students and other coworkers to achieve academic and personal goals. Administer and assist students in classrooms, halls, cafeteria, school yards and on field trips.
Account Services Specialist
1 Year 7 Months- The role of an account services specialist is to process all levy’s and to audit all IRA transactions for all seven of our branches. Aid all managers and bankers with IRA transactions, levy documents and levy disbursements, process daily mail, loan payments and return items that were mailed to current members. Help current and new members to set up IRA shares, rollovers, and transfers. Other roles include research requests for statements, checks or any other documentation that our members may need for tax or personal purposes.
Member Service Specialist
2 Years 8 Months- Friendly and accurate Member Service Specialist. The goal is to provide personal financial counseling, aid with lending services, and build relationships with existing members to sustain high satisfaction and retention. Reviewed and approved overdrafts and checks for cashing, and answered questions on accounts, loans, and statements. An important task is to open and close accounts for members and handle escalated situations, resolve concerns and complaints that members run into daily. Team oriented and will help any team members with questions or issues they meet with while directing their members or guiding them on how to follow proper procedures and protocols when using internal systems.
Shift lead
2 Years 1 Month- As a shift lead my job is to open and close the store without management, train and supervise a team of associates to ensure customers have a positive experience. I maintained cash reports, inventory and sales records daily. Receiving and recording deliveries from vendors and corporate warehouses. My duties also included assisting pharmacies with member check-ins and filling medication prescriptions to forward to pharmacists.
Teller
7 Months- Friendly and accurate bank teller with daily duties including, deposits, withdrawals, money transfers and a loan payment and creating cashier’s checks. Maintain records for each transaction ensuring documentation is correctly in place along with compliance. Helping our members with questions and concerns related to their diverse types of accounts and products that they may benefit for future purposes.
Receptionist
5 Months- Duties as a receptionist is to greet clients at the door and to assist them with questions and issues pertaining to their insurance policies. My daily tasks consisted of answering phone calls, responding to voicemails, taking care of outgoing and incoming mail, running MVRs for future possible clients and assisting policy managers with supplements for their clients as well as preparing policy packets.
1 Year 2 Months
- Providing a positive and memorable dining experience by greeting guests, taking and serving orders, processing payments, and ensuring customer satisfaction. Assisting kitchen staff by using multi-tasking skills to organize kitchen inventory.
Head server
3 Years 7 Months- Being a team player is extremely important to work for Denny’s as well as multitasking and quick-thinking skills. The position as head server was to keep serving stations clean, take care of orders, as well as process inventory orders and help other crew members with money transactions.
Education
High School
Skills
Customer Service
Cash handling
Attention to detail
Organization
Problem solving
Teamwork
Knowledgeable in Symitar
LPQ
Word
Excel
BDI and Springboard Systems
Certification
Safe Serve Food Handlers Card
Paraprofessional Certification
Timeline
Paraprofessional
Sierra View Elementary
10.2025 - CurrentRead More
Account Services Specialist
12.2023 - 07.2025Read More
Member Service Specialist
Valley First
04.2021 - 12.2023Read More
Teller
Valley First
09.2020 - 04.2021Read More
Shift lead
Walgreens
08.2020 - 09.2022Read More
Receptionist
Omega Pacific Insurance Solutions
09.2019 - 02.2020Read More
Tesoro Fine Mexican Restaurant
06.2018 - 08.2019Read More
Head server
Denny’s
08.2013 - 03.2017Read More
Grace Davis High
High School
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Modesto Junior College
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