Mikaelia Souza
West Sacramento,CA
Summary
Efficient and reliable with hands-on experience in packaging operations across various industries. Demonstrates strong organizational skills and the ability to work effectively under pressure will show. I’ve contributed ideas to improving efficient ways to handle tasks in previous roles, enhancing overall productivity. My skills vary from warehouse work in all areas, childcare(as I do have two kids of my own), customer service, and having an independent mind. I achieve to be the best in any work place I am in.
Overview
6
6
years of professional experience
Work History
Packer
Lineage Logistics LLC (Select Staffing)
West Sacramento, California
11.2024 - 01.2025
- Collaborated with team members to meet production goals within deadlines.
- Labeled dog food packages with product information such as weight, quantity, or expiration date.
- Reported any discrepancies between actual product received and what was ordered.
- Inspected food products to ensure quality and safety standards were met.
- Resolved issues related to incorrect labeling or insufficient packaging materials.
- Working here was a fridge environment dealing with dry ice and ice packs which were packed into boxes for the customers food to remain fresh
Mail Sorter
PSP (Select Staffing Agency)
Sacramento, CA
07.2024 - 10.2024
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Maintained accurate records of all processed items.
- Operated mail room equipment or machines to perforate, stuff envelopes, or apply postage.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Stocked supplies such as envelopes, labels and other materials needed for mailing operations.
- Packed business cards, posters, and invitations into the correct sized containers to be shipped to customers
Warehouse Associate
Amazon Warehouse
West Sacramento, CA
06.2022 - 04.2024
- Participate in a variety of tasks, such as inducting, diverting, pushing, and pulling packages
- Stage routes for delivery throughout the warehouse
- Move empty picking carts from the grid to inside of the warehouse when delivery drivers were done loading the trucks
- Complete any extra tasks assigned by management and personal assistants
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Assembler
Marathon Staffing
West Sacramento, CA
08.2022 - 08.2022
- Joined a temp agency and took on a 3-4 day assignment for Cirque du Soleil
- Efficiently took apart rows of seats
- Worked with teams to break down tents, poles, electric equipment, pallets, etc
- Coordinated with other workers onsite to ensure efficient completion of tasks.
Package Handler
FedEx Ground
Oakland, CA
10.2021 - 02.2022
- Utilized a scanner to induct packages from trucks onto the moving belt
- Unloaded trucks according to specified routes
- Inspected packages for damages and ensured accuracy of shipping information
- Utilized manual pallet jacks to move packages throughout the warehouse to its correct delivery location
- Utilized handheld devices to track and update package status in real-time.
- Assisted in training new employees on package handling processes.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Worked flexible hours, including weekends and holidays, to meet business needs.
Housekeeper
Embassy Suites by Hilton
Sacramento, CA
10.2018 - 09.2020
- Performed high-quality housekeeping services to 15 suites daily
- Executed deep and light cleaning projects throughout the hotel
- Provided customer service to guests
- Reported any maintenance issues or damage to supervisors immediately.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Maintained and organized cleaning supplies stock.
- Interacted pleasantly with clients and guests when performing daily duties.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Education
Manicuring - Beauty
My-Le's Beauty College
Sacramento, CA07.2023
High School -
Visions in Education
Sacramento, CA05.2018
Skills
- Customer service
- Time management
- Communication skills
- Guest services
- Leadership
- Ability to multitask
- Fast learner
- Critical thinking
- Organizational Skills
- Childcare
- Teamwork
- Self motivated
- Attention to detail
- Problem Resolution
- Adaptability
- Labeling
- Food safety regulations
- Weighing and measuring
- Task prioritization
- Typing Proficiency
- Friendly, positive attitude
- Customer assistance
Timeline
Packer
Lineage Logistics LLC (Select Staffing)
11.2024 - 01.2025
Mail Sorter
PSP (Select Staffing Agency)
07.2024 - 10.2024
Assembler
Marathon Staffing
08.2022 - 08.2022
Warehouse Associate
Amazon Warehouse
06.2022 - 04.2024
Package Handler
FedEx Ground
10.2021 - 02.2022
Housekeeper
Embassy Suites by Hilton
10.2018 - 09.2020
Manicuring - Beauty
My-Le's Beauty College
High School -
Visions in Education