Mikaelynn E. Popp
Phoenix,AZ
Summary
Seeking a full-time position to gain valuable experience and further advance my career. Eager to learn, contribute to a team, and save for future education. Actively seeking opportunities to collaborate with professionals. Problem solving and teamwork skills were developed through coursework and personal projects. Eager to continue learning and growing in this field. Along with planning on pursuing an Associates Degree in Nursing in the Fall.
Overview
4
4
years of professional experience
Work History
Server/ Barback
Coabana
Phoenix, AZ
02.2026 - Current
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Fostered positive relationships with guests, encouraging repeat visits through personalized service.
- Managed multiple tables efficiently during peak hours, maintaining high service quality.
Server
Brunch and Sip
Phoenix, AZ
08.2025 - 01.2026
- Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Managed multiple tables efficiently during peak hours, maintaining high service quality and promptness.
- Resolved customer complaints promptly, ensuring positive outcomes and repeat business for the establishment.
Udon Noodle Cook/Server
Marugame Udon
Costa Mesa, CA
11.2024 - 06.2025
- Executed preparation and service of udon dishes and diverse menu items.
- Delivered exceptional hospitality by attending to guests' needs and ensuring seamless comfort.
- Ensured cleanliness and organization of workstations to promote a productive work environment.
- Applied comprehensive food safety and hygiene knowledge to ensure compliance with health regulations.
- Executed effective time management strategies to optimize productivity in a fast-paced environment.
- Facilitated effective team collaboration and communication to enhance project outcomes.
Sushi Cook and Hostess
Ra Sushi
Tustin, CA
06.2024 - 09.2024
- Prepared sushi and sashimi with precision, adhering to traditional techniques and presentation standards.
- Demonstrated expertise in sourcing and evaluating sushi-grade fish and seafood.
- Assisted in maintaining knife skills and kitchen safety protocols. Supported inventory management processes to ensure food safety standards compliance.
- Oversaw reservation management and waitlist coordination using OpenTable software.
Hospitality Director and Team Trainer
Shake Shack
Irvine, CA
11.2023 - 06.2024
- Facilitated team meetings and drove discussions to enhance service quality and operational efficiency.
- Led operational strategy to enhance customer experience and streamline service delivery.
- Executed food preparation tasks, including grilling, frying, and assembling orders, while ensuring quality and presentation standards for all menu items.
Fashion Instructor
Fashion Camp
Tustin, CA
05.2022 - 02.2024
- Directed sewing projects for groups of 8-10 children aged 7-17, enhancing creativity and skill development.
- Facilitated effective communication with parents and implemented marketing strategies to enhance class enrollment.
- Demonstrated patience and exceptional multitasking skills while supervising children's activities.
Education
Biomedical Engineer Technician -
Southern California Institute of Technology
Anaheim, CA06.2025
High School Diploma -
Irvine High School
Irvine, CA06.2024
Skills
- Executed problem-solving strategies to identify and resolve operational challenges
- Assisted in managing multiple tasks simultaneously to support team objectives
- Exceptional customer service and guest engagement
Websites
Timeline
Server/ Barback
Coabana
02.2026 - Current
Server
Brunch and Sip
08.2025 - 01.2026
Udon Noodle Cook/Server
Marugame Udon
11.2024 - 06.2025
Sushi Cook and Hostess
Ra Sushi
06.2024 - 09.2024
Hospitality Director and Team Trainer
Shake Shack
11.2023 - 06.2024
Fashion Instructor
Fashion Camp
05.2022 - 02.2024
Biomedical Engineer Technician -
Southern California Institute of Technology
High School Diploma -
Irvine High School