Mikah Hall-Fontenette
Centralia
Summary
Experienced medical records clerk with several years of hands-on experience managing patient health files in healthcare facilities. Well-versed in data entry, ICD-10 coding, upholding patient confidentiality, and obtaining records from a secure offsite facility. Devoted to releasing records in a secure and timely manner.
Overview
11
11
years of professional experience
Work History
Medical Records Clerk
Woodard Creek Health and Rehabilitation
Olympia
10.2022 - Current
- Managed patient records and ensured data accuracy in electronic systems.
- Organized medical files and maintained confidentiality of sensitive information.
- Coordinated with healthcare staff to retrieve necessary medical records promptly.
- Organized patient charts, gathering medical histories, lab results and consents.
- Responded to requests for medical record access from authorized personnel swiftly.
Front End Team Lead
Walmart
Chehalis
01.2022 - 10.2022
- Auditing Cash Registers for overages and shortages
- Auditing and transferring large sums of money.
- Auditing returned merchandise to ensure proper procedures.
- Managing scheduling and attendance of 80+ associates.
- Interview, hire, and train associates across multiple departments.
- Delegating tasks to staff in multiple areas to provide customer service.
E-Commerce Specialist
Walmart
Chehalis
03.2019 - 12.2021
- Fulfill up to 200+ customer orders.
- Audit orders to ensure product quality.
- Communication with online service channels.
- Communicating with a third-party delivery service.
- Resolved customer inquiries and issues related to online orders.
Cashier/Customer Service Representative
Walmart
Chehalis
10.2014 - 03.2019
- Operate registers and self-checkout terminals.
- Troubleshoot and report on work equipment.
- Process returns and money service transactions.
- Customer concern resolution.
Education
Some College (No Degree) -
Centralia College
Centralia, WAHigh School Diploma -
W F West High School
Chehalis, WA06-2014
Skills
- Team collaboration
- Time management
- Electronic medical records handling
- Staff education and training
- Departmental cross-coverage
- Data entry
- Paperwork processing
- Patient confidentiality
Timeline
Medical Records Clerk
Woodard Creek Health and Rehabilitation
10.2022 - Current
Front End Team Lead
Walmart
01.2022 - 10.2022
E-Commerce Specialist
Walmart
03.2019 - 12.2021
Cashier/Customer Service Representative
Walmart
10.2014 - 03.2019
Some College (No Degree) -
Centralia College
High School Diploma -
W F West High School