Summary
Overview
Work History
Education
Skills
Timeline
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Mikah Hopkins

Burnet,TX

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Administrative Assitant

TTE, LLC
08.2023 - Current
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed filing system, entered data and completed other clerical tasks.

Network Administrator

United States Marine Corps
09.2019 - 09.2023
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Managed over $7,000,000 worth of equipment during garrison and deployment operations.
  • Trained, supervised, and organized over 28 Marines and personnel.
  • Maintained health, welfare and combat readiness of personnel within platoon.
  • Implemented necessary safety practices, proper firing commands and proper ammunition handling.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Executed tactical operations with accuracy and control.
  • Communicated with command centers to develop and execute tactical plans.
  • Responded to service requests during and after business hours.

Cashier

HEB Grocery Store
01.2017 - 07.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Checked personal identifications during alcohol and tobacco sales.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

High School Diploma -

Marble Falls High School
Marble Falls, TX
05.2019

Skills

  • Records Management Systems
  • Data Entry Documentation
  • Customer and Client Relations
  • Project Management
  • Risk Management
  • Office Management
  • Critical Thinking
  • Team Bonding
  • Strategic Planning
  • Prioritization
  • Time Management
  • Advanced MS Office Suite Knowledge

Timeline

Administrative Assitant

TTE, LLC
08.2023 - Current

Network Administrator

United States Marine Corps
09.2019 - 09.2023

Cashier

HEB Grocery Store
01.2017 - 07.2019

High School Diploma -

Marble Falls High School

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Mikah Hopkins