Mikahlia Rowe
Brooklyn,NY
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
11
11
years of professional experience
Work History
Receptionist
Vaynshteyn Chiropractic PC
01.2020 - Current
- Responded to inquiries from callers seeking information.
- Helps patents with paperwork.
- Copied, filed, and maintained paper or Electronic documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Verified insurance and open medical claims for patients.
- Contact lawyers for patients paper work.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist Clerk
Triboro Medical Services
06.2019 - 01.2020
- Schedule appointments for patients to get their MRIs done.
- Called and verified patients Insurance.
- Received 50+ calls per day.
- Checked and answered emails daily.
- Greet customers with a friendly attitude.
- Answered central telephone system and directed calls accordingly.
Patient Coordinator/ Front Desk Receptionist
East Flatbush Medical
08.2015 - 12.2015
- Maintained appointment schedule for patients, doctors, and drug representatives.
- Verified and ensured all essential information in medical records accurate.
- Filed letters, reports, doctors notes and triage notes.
- Monitored office supplies by checking inventory and placing orders.
- Confirmed relevant guest information and payment methods to prevent fraud.
Sales Associate
D’s Boutique
07.2012 - 01.2013
- Dressed Mannequins.
- Open and close store.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
Education
Bachelor of Arts - Political Science, Psychology and Sociology
Baruch College
New York, NY06.2019
Bachelor of Arts - Political Science
Charles III University of Madrid
Madrid, SpainAssociate of Arts - Criminal Justice
Kings-borough Community College
Brooklyn, NYSkills
Skills
- Time Management
- Verbal and Written Communication
- Telephone Skills
- Reminder Calls
- Microsoft Office
Fashion, Music, and Journaling.
For me, fashion and music are two things I use to build my confidence. I feel the best when I'm dressed up or when I'm having a bad day. Music makes my life so much easier because I could be having the worst day, and once I turn my music on it just feels like everything will be okay no matter what I'm going through. My day is much calmer. I find that venting through Journaling helps my mood.
Timeline
Receptionist
Vaynshteyn Chiropractic PC
01.2020 - Current
Receptionist Clerk
Triboro Medical Services
06.2019 - 01.2020
Patient Coordinator/ Front Desk Receptionist
East Flatbush Medical
08.2015 - 12.2015
Sales Associate
D’s Boutique
07.2012 - 01.2013
Bachelor of Arts - Political Science, Psychology and Sociology
Baruch College
Bachelor of Arts - Political Science
Charles III University of Madrid
Associate of Arts - Criminal Justice
Kings-borough Community College
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