Compassionate and driven professional pursuing a career in psychology, dedicated to supporting individuals requiring mental health care. Possess strong interpersonal skills and a proven ability to provide empathetic client support.
Overview
9
9
years of professional experience
Work History
Warehouse Associate, Safety
Amazon
Union City, Georgia
07.2019 - Current
Worked safely around moving machinery.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Checked packages and merchandise for damage and notified vendors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Consistently lifted materials weighing as much as 40 pounds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Sales Associate
Gap Inc.
11.2017 - 01.2018
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Communicating and problem solving
Provided positive first impressions to welcome existing, new, and potential customers.
Security
FBAC
Atlanta, GA
01.2022 - 2024
Provided security services for concerts, private events, festivals, wineries, and other special events throughout the Atlanta area.
Monitored entrances, exits, stages, and restricted areas to ensure the safety of guests, staff, performers, and event personnel.
Controlled access by verifying credentials and enforcing venue security procedures.
Performed crowd management and assisted with maintaining a safe and orderly environment during large events.
Responded professionally to incidents and coordinated with event staff when needed.
Worked high-profile events, including Dragon Con, concerts, and winery events.
Education
High School Diploma -
Hampton High School
Hampton, GA
05-2017
Psychology
Capella University
Online
08-2026
Skills
Patient & Client Communication: Active listening, empathy, de-escalation, conflict resolution