Mikaila De La Cruz
Brownsville,TX
Summary
Proven ability to enhance customer satisfaction and streamline inventory processes, as demonstrated at Walgreens. Expert in heavy lifting and shelf stocking, coupled with exceptional customer service skills. Achieved significant improvements in store appearance and efficiency, showcasing a results-driven approach and a commitment to excellence.
Overview
1
1
year of professional experience
Work History
Stocker Associate
Walgreens
06.2023 - 08.2023
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 30 pounds.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Improved store appearance for better customer satisfaction by maintaining clean and organized displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Library Intern
Brownsville Public Library
06.2022 - 07.2022
- Conducted inventory of library holdings, updating the catalog system for greater accuracy.
- Offered reading recommendations based on patron interests or requests, promoting continued engagement with literature.
- Enhanced library user experience by providing efficient and friendly customer service.
- Organized library materials for easier access, maintaining a clean and welcoming environment for users.
Education
High School Diploma -
Idea Brownsville
Brownsville, TX05.2024
Skills
- Loading and unloading
- Shelf Stocking
- Package labeling
- Heavy Lifting up to 40 lb
- Stock replenishment
- Customer Service
- Friendly and Personable
- Customer Assistance
- Punctual and Reliable
- Cleaning procedures
Timeline
Stocker Associate
Walgreens
06.2023 - 08.2023
Library Intern
Brownsville Public Library
06.2022 - 07.2022
High School Diploma -
Idea Brownsville