Summary
Overview
Work History
Education
Skills
Timeline
Generic

MIKALA BANKS

Grand Rapids,MI

Summary

Results-driven professional with a strong foundation in customer service, recognized for responsibility, perseverance, and integrity. Following a seven-year period managing a household, I am now prepared to re-enter the workforce, bringing proven skills in communication, problem-solving, and adaptability. I consistently maintain a high level of performance, regardless of the duration of previous roles, demonstrating a commitment to excellence and reliability. As I transition into a future career with the National Guard, I am seeking a full-time position with the intention of continuing part-time, ensuring ongoing dedication and consistent contribution to the company.

Overview

3
3
years of professional experience

Work History

Receiving Clerk

Macy's
Grand Rapids, MI
04.2017 - 07.2017
  • Managed inventory levels and identified stock shortages to ensure timely replenishment in the retail industry
  • Efficiently sorted and organized clothing, added or removed sensor tags, and unloaded shipment trucks at Macy's

Crew Member

Wendy's
Holland, MI
11.2016 - 12.2016
  • Handled cash transactions and provided excellent customer service

Assembler

Vention Medical
Grand Rapids, MI
08.2016 - 10.2016
  • Assembled, packed and organized medical equipment
  • Maintained attention to detail in a fast-paced factory environment

Cashier

Dollar General
Zeeland, MI
05.2016 - 07.2016
  • Managed cash transactions and customer inquiries
  • Guided customers to desired products
  • Maintained cleanliness and organization of store
  • Achieved proficiency in cash handling, problem-solving, and multitasking

Customer Service

Meijer
Holland, MI
10.2014 - 01.2015
  • Push carts and guided customers to desired products

Education

High school diploma -

West Ottawa High School Campus
Holland, MI
06.2016

Skills

  • Customer service
  • Communication skills
  • Computer skills
  • POS
  • Organizational skills
  • Retail sales
  • Time management
  • Animal care
  • Microsoft Word
  • Cash register

Timeline

Receiving Clerk

Macy's
04.2017 - 07.2017

Crew Member

Wendy's
11.2016 - 12.2016

Assembler

Vention Medical
08.2016 - 10.2016

Cashier

Dollar General
05.2016 - 07.2016

Customer Service

Meijer
10.2014 - 01.2015

High school diploma -

West Ottawa High School Campus
MIKALA BANKS