Mikala Lunday
Caddo Mills
Summary
Detail-oriented professional experienced in providing exceptional administrative and organizational support in busy office settings. Possesses excellent interpersonal skills and ability to interact with a diverse group of individuals. Proficient in current office software applications and database management. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
Work History
Accounts Payable Specialist
LIV Group, Inc.
Rockwall
06.2024 - Current
- Process invoices for vendor payments in accordance with company policies.
- Assist in month-end closing procedures by preparing necessary reports and reconciliations.
- Communicate with vendors regarding payment inquiries and resolve issues proactively.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Handled high-volume invoice processing with minimal supervision.
- Processed accounts payable transactions in a timely manner according to established policies and procedures.
- Prepared checks for mailing or electronic payment processing.
- Coded invoices to maintain organized and accurate records.
- Answered inquiries from internal departments regarding accounts payable status.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Provided support to the accounting team as needed during busy periods or special projects.
- Assisted in developing new processes that improved efficiency within the department.
- Prepared and updated vendor files, tax documents and insurance information.
- Maintain organized records of all accounts payable transactions and documentation.
Campground Office Clerk
Dallas NE Campground
Caddo Mills
03.2022 - Current
- Answered incoming calls; directed them to appropriate personnel or took detailed messages when necessary.
- Organized office operations and procedures, including filing systems, data entry, and record keeping.
- Greeted visitors at the front desk; aided as needed while maintaining a professional atmosphere.
- Created spreadsheets and documents using Microsoft Office Suite applications such as Word, Excel, PowerPoint and Outlook.
- Coordinated office operations and procedures to facilitate workflow and efficiency.
- Maintained composure in dealing with conditions of urgency and in pressure situations.
Front Office Assistant
Pro Dental Dallas
Plano
02.2019 - 06.2019
- Performed general administrative duties such as filing documents or preparing reports as requested by management team members.
- Processed cash and credit card payments accurately according to company policies.
- Handled confidential information with discretion and security.
- Greeted and welcomed guests in a warm and friendly manner.
- Ensured compliance with HIPAA regulations regarding patient privacy rights.
Customer Service Manager (CSM)
Walmart
Greenville
03.2018 - 02.2019
- Managed inbound calls from customers; addressed inquiries, complaints, and other requests for assistance.
- Assisted customers with resolving service-related issues.
- Utilized problem solving techniques to quickly resolve escalated issues from customers.
- Demonstrated ability to develop and implement customer service policies and procedures.
Education
High school diploma -
Royse City High School
Skills
- Organizational Skills
- Communications
- Data Entry
- Detail Oriented
- Analytical Thinking
- Time Management
- Multitasking
- Problem solving
Timeline
Accounts Payable Specialist
LIV Group, Inc.
06.2024 - Current
Campground Office Clerk
Dallas NE Campground
03.2022 - Current
Front Office Assistant
Pro Dental Dallas
02.2019 - 06.2019
Customer Service Manager (CSM)
Walmart
03.2018 - 02.2019
High school diploma -
Royse City High School