Mikalah Rodriguez
Summary
Sales Associate with experience in customer engagement and product knowledge, adept at assisting customers in locating products and providing tailored advice. Demonstrated ability to manage transactions efficiently while maintaining a clean and organized sales environment. Proven track record of supporting inventory management through restocking and processing shipments, contributing to a seamless shopping experience. Actively participated in training new staff, enhancing team collaboration and operational effectiveness.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Sales Associate
Shoe Palace
San Jose
10.2025 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked merchandise and organized inventory to maintain a clean and fully stocked sales floor
- Processed go-backs and returned items to their proper locations efficiently
- Assist with fulfilling and preparing online orders for pickup and shipment
- Restocked merchandise and managed backstock, including processing shipments
Cashier
Walmart
San Jose
12.2023 - 02.2025
- Processed customer transactions accurately and efficiently, enhancing overall checkout experience and ensuring customer satisfaction.
- Maintained organized and fully stocked checkout area, contributing to a smooth operation and improved workflow.
- Assisted in training new cashiers on systems and procedures, fostering team collaboration and operational efficiency.
- Supported stock and sales floor tasks during busy periods
- Completed go-backs and returned merchandise to proper departments
Education
Santa Teresa High School
San Jose, CaliforniaSome College (No Degree) - Nursing
San Jose City College
San Jose, California, CASkills
- Customer service and guest engagement
- Communication and teamwork
- Product knowledge
- Cash handling
- Inventory management
- Problem solving and multitasking
- Goal driven
Affiliations
I’m a well-rounded and active person who prioritizes balance in my daily life. I regularly work out and previously played competitive softball, which taught me discipline, teamwork, and commitment. Staying active is an important part of my lifestyle, and I bring that same energy and dedication into my work and personal growth.
Timeline
Sales Associate
Shoe Palace
10.2025 - Current
Cashier
Walmart
12.2023 - 02.2025
Santa Teresa High School
Some College (No Degree) - Nursing
San Jose City College