Mikalah Svalestad
Ellington, Connecticut,Connecticut
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
3
3
years of professional experience
Work History
Sales Representative
Big Sky Fitness
Vernon, CT
10.2022 - Current
- Answered inquiries from prospective customers regarding features of products, memberships, and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Contacted new and existing customers to outline benefits of products.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Explained pricing contracts with customers to maximize profits.
- Managed POS register to complete customer transactions.
- Coordinated product display and stocking.
- Managed closing processes including cash reconciliation, end-of-shift reports and cleaning the facility.
Babysitter
Freelance Babysitting
Ellington, CT
06.2021 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys, books, washing dishes, sweeping floors, and wiping down countertops.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Establishing trust through consistent communication with both parents and kids.
- Communicated with parents about daily activities and any concerning behaviors.
- Supervised and cared for children ages 1 to 12.
- Greeting parents upon arrival home from work and providing updates on the day's events.
Daycare Worker
Big Sky Fitness
Vernon, CT
09.2022 - 03.2023
- Organized and maintained a safe, clean, and developmentally appropriate environment for children of all ages.
- Monitored children's play activities to ensure safety.
- Enforced rules to teach good manners and maintain safe environment.
- Engaged children in creative play activities such as art projects, music time, story time.
- Provided snacks and meals in accordance with dietary and parental guidelines.
- Enforced all health and safety standards set forth by state regulations for daycare facilities.
- Communicated with parents about daily activities and any concerning behaviors.
Retail Worker
Plato's Closet
South Windsor, CT
04.2022 - 09.2022
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Greeted customers, identified their needs and provided assistance with product selection.
- Managed cash register operations using POS system and processed sales and returns.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Waitress
Chuck Wagon
Ellington, CT
08.2021 - 06.2022
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took orders for food and drinks and delivered them to guests.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Followed all safety and sanitation regulations when handling food or drinks.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Assisted other wait staff members in times of heavy customer traffic.
Education
High School Diploma -
Ellington High School
Ellington, CT01-2023
Some College (No Degree) - Marketing
Bryant University
Smithfield, RISkills
- Customer Service
- Social Media
- Payment Processing
- Inventory Control
- Promotional Support
- Goal-Oriented
- Conflict Resolution
- Appointment Scheduling
- Beauty Related Content
- Client Relationship Building
- Store Organization
- Product Knowledge
- Retail Merchandising
- Cosmetics Knowledge
Affiliations
- Well rounded with all aspects of beauty/wellness knowledge
- Heavily involved with personal physical health
- I am very creative and produce art for friends and family
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Sales Representative
Big Sky Fitness
10.2022 - Current
Daycare Worker
Big Sky Fitness
09.2022 - 03.2023
Retail Worker
Plato's Closet
04.2022 - 09.2022
Waitress
Chuck Wagon
08.2021 - 06.2022
Babysitter
Freelance Babysitting
06.2021 - Current
High School Diploma -
Ellington High School
Some College (No Degree) - Marketing
Bryant University
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