Mikayla Brown
Graniteville,SC
Summary
Highly motivated and committed young professional with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
Work History
Business Office Specialist
AOS Surgery Center
08.2021 - Current
- Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Assists with billing inquiries and provided timely responses to enhance customer satisfaction.
- Work effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Developed correspondence letters, memos, and emails
- Responded to inquiries from callers seeking information
Certified Medical Assistant
AOS Surgery Center
09.2020 - 07.2021
- Assisted clinical staff with vital signs and prepping patients for surgery.
- Maintain safe, secure and healthy work environment by establishing and following standards/procedures while complying with legal regulations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure
- Performed medical records management, including filing, organizing and scanning documents
Server
Grumpy's Sports Pub
02.2019 - 05.2020
- Assisted over ten tables at once with attentive service
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new servers on the process of hospitality
- Multi-tasked by handling back of house and front of house in a fast-paced environment
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Trio Bar & Kitchen
08.2017 - 09.2018
- Collaborated as a team to host major festivals and celebrations in community
- Served food and beverages promptly with focused attention to customer needs.
- Established client relationships through customer service efforts
- Exceeded sales expectations through becoming top beverage sales representative four months in a row
Education
Certified Medical Assistant, CMA (AAMA) - Medical Assisting
Aiken Technical College
Graniteville, SC05.2021
Skills
- Detail-Oriented
- Team-Player
- Excellent Communication Skills
- Health & Safety Management
- Results-Driven
- Patient Data Management Systems
Timeline
Business Office Specialist
AOS Surgery Center
08.2021 - Current
Certified Medical Assistant
AOS Surgery Center
09.2020 - 07.2021
Server
Grumpy's Sports Pub
02.2019 - 05.2020
Server
Trio Bar & Kitchen
08.2017 - 09.2018
Certified Medical Assistant, CMA (AAMA) - Medical Assisting
Aiken Technical College
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