Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Mikayla Cheney

Graham,NC

Summary

Dynamic and results-oriented Customer Service Clerk with a proven track record at Publix, where I excelled in enhancing customer satisfaction and streamlining payment processing. Skilled in team collaboration and quality assurance, I successfully trained new clerks, elevating service standards. Expert in complaint handling, I consistently contributed to a positive work environment. Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.

Overview

1
1
year of professional experience

Work History

Customer Service Clerk

Publix
05.2023 - 05.2024
  • Contributed to a positive work environment through effective communication and teamwork among colleagues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
  • Issued receipts and processed refunds, credits, or exchanges.

Education

No Degree - Exercise Science

Raleigh, NC
05-2028

High School Diploma -

Graham High School
Graham, NC
06-2024

Skills

  • Record preparation
  • Payment Processing
  • Customer service excellence
  • Product Knowledge
  • Service support
  • Quality Assurance
  • Complaint Handling

Interests

  • Playing Sports
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I participate in a variety of outdoor recreational activities

Timeline

Customer Service Clerk

Publix
05.2023 - 05.2024

No Degree - Exercise Science

High School Diploma -

Graham High School
Mikayla Cheney