Mikayla Davis
Kill Devil Hills,NC
Summary
Motivated and detail-oriented professional with experience in customer service, healthcare support, and operations. Known for strong organizational skills, reliability, and the ability to manage multiple responsibilities in fast-paced environments. Committed to delivering high-quality service, maintaining professionalism, and contributing positively to team and organizational goals
Overview
10
10
years of professional experience
Work History
Environmental Services Housekeeper
Outer Banks Hospital
Nags Head, NC
03.2025 - Current
- Maintain strict sanitation and infection control standards in patient and clinical areas
- Safely handle and dispose of medical and biohazard waste
- Disinfect high-touch surfaces to prevent illness spread
- Respond quickly to cleaning requests to support patient care
- Follow all chemical safety and hospital protocols
Professional House Cleaner/Training manager
Two Maids Franchising
Atlanta, GA
01.2022 - 01.2025
- Supervise cleaning staff, ensuring adherence to safety and quality standards.
- Streamlined inventory management, reducing supply shortages.
- Trained new hires, enhancing team efficiency and performance.
- Conducted quality checks, achieving high client satisfaction.
- Managed schedules, optimizing team productivity.
- Led comprehensive residential cleaning operations, supervised staff training, and implemented quality control measures while managing schedules and inventory tracking systems.
- Streamlined cleaning operations through systematic deep-cleaning protocols, while overseeing staff development and maintaining rigorous quality standards.
- Orchestrated team operations, conducted training sessions, and maintained quality benchmarks while ensuring client specifications were consistently met.
- Implemented comprehensive quality control system for residential cleaning operations, driving service excellence and maintaining high client retention rates.
- Implemented comprehensive cleaning protocols for residential spaces, maintaining pristine conditions and ensuring guest satisfaction through meticulous attention to sanitization standards.
Housekeeper
Self Employment
Kill Devil Hills, NC
01.2020 - 01.2022
- Managed cleaning tasks, boosting guest satisfaction and retention.
- Organized and sanitized rooms, creating a welcoming environment.
- Handled linen and waste management, maintaining cleanliness.
- Executed thorough cleaning of common areas, improving hygiene.
- Reported maintenance needs, enhancing operational efficiency.
Manager
Domino's Pizza
Kill Devil Hills, NC
11.2015 - 01.2022
- Led a team to enhance employee performance and satisfaction.
- Managed daily operations, ensuring smooth store functions.
- Resolved customer conflicts, boosting loyalty and retention.
- Oversaw training and optimizing team capabilities.
- Handled financial tasks, maintaining accurate reports.
- Fostered positive customer relationships through proactive conflict resolution and service excellence, while mentoring staff to deliver outstanding customer experiences.
- Orchestrated cross-functional team initiatives to streamline kitchen operations and delivery processes, resulting in faster service times.
- Analysed peak-hour patterns to restructure shift allocations, resulting in improved resource utilisation and customer service levels.
Education
High School Diploma - undefined
Beacon Preparatory Academy
Panama City, FL01.2015
Skills
- Customer Service
- Staff Training
- Communication
- Leadership
- Supervision
- Chemical Handling
- Team Management
- Problem Resolution
- Organization
- Inventory Management
- Deep Cleaning
- Time Management
Timeline
Environmental Services Housekeeper
Outer Banks Hospital
03.2025 - Current
Professional House Cleaner/Training manager
Two Maids Franchising
01.2022 - 01.2025
Housekeeper
Self Employment
01.2020 - 01.2022
Manager
Domino's Pizza
11.2015 - 01.2022
High School Diploma - undefined
Beacon Preparatory Academy