MIKAYLA EARP

View attached VMET for full scope of practice and job descriptions.

• Assisted doctors, nurses and other staff with completing surgeries and non-invasive procedures.
• Educated patients about treatments, medications and home care for conditions.
• Collected and safely handled specimens for laboratory tests.
• Interviewed patients to obtain medical histories and collected current stats such as height, weight, vital signs, and conducting full medical assessments.
• Scheduled appointments and surgeries for patients.
• Evaluated injured or ill persons to determine nature and extent of concerns.
• Learned new techniques and procedures to better serve patients' needs.
• Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
• Kept up with continuing education requirements to maintain certification.
• Implemented emergency airway management and heart monitoring at scenes and during transport.
• Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

See previous job description.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained sales items and suggested appropriate options for food allergy concerns.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Upsold high-profit items such as appetizers and mixed drinks based on customer preferences to enhance sales numbers.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.