Mikayla Eifler
Saukville,WI
Summary
Dedicated professional skilled in claims processing and customer service. Known for attention to detail and team collaboration, contributing to enhanced operational efficiency and compliance with industry regulations.
Adaptable team player with a strong background in employee training and customer support. Committed to driving team initiatives that improve overall processing and enhance customer experiences.
Detail-oriented claims assistant with a proven track record in claims processing and customer service. Skilled in data entry and effective communication, contributing to improved efficiency and enhanced customer satisfaction.
Overview
6
6
years of professional experience
Work History
Claims Assistant
West Bend Mutual Insurance Company
West Bend, WI
03.2025 - Current
- Maintained organized records of claims files and supporting documentation.
- Supported team initiatives aimed at improving overall claims processing efficiency.
- Improved customer satisfaction levels by providing timely, accurate, and empathetic support during the claims process.
- Ensured compliance with company policies and industry regulations through meticulous documentation of claim files.
- Logged, allocated and managed claims.
Business Owner
Mikayla Kathleen Photography
Saukville, WI
12.2024 - Current
- Captured high-quality images during wedding ceremonies and receptions, ensuring memorable moments were documented.
- Coordinated with clients to understand their vision and preferences, customizing photography packages accordingly.
- Developed and implemented effective marketing strategies to enhance brand awareness.
- Managed daily operations, ensuring efficiency in service delivery and customer satisfaction.
Head Lifeguard
Veterans Memorial Aquatic Center
Hartford, WI
05.2020 - 05.2025
- Supervised daily operations of aquatic facility, ensuring safety protocols and emergency procedures were followed consistently.
- Trained and mentored junior lifeguards, enhancing team performance and operational readiness.
- Conducted regular safety drills to maintain preparedness for emergency situations among staff and patrons.
- Developed schedules for lifeguard shifts, optimizing coverage during peak hours for increased safety.
Education
High School Diploma -
Hartford Union High School
Hartford, WIBachelor of Arts -
University of Wisconsin, Milwaukee
Milwaukee, WISkills
- Claims processing
- Microsoft office
- Data entry
- Driven and determined
- Customer service
- Employee training
Languages
American Sign Language
Professional Working
Timeline
Claims Assistant
West Bend Mutual Insurance Company
03.2025 - Current
Business Owner
Mikayla Kathleen Photography
12.2024 - Current
Head Lifeguard
Veterans Memorial Aquatic Center
05.2020 - 05.2025
High School Diploma -
Hartford Union High School
Bachelor of Arts -
University of Wisconsin, Milwaukee