Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Mikayla Gomez

Muncie,IN

Summary

Dedicated professional with expertise in customer service and team collaboration. Proven ability to implement process improvements and manage inventory effectively, ensuring high efficiency and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Floral Department Lead

Payless
Muncie, Indiana
08.2024 - Current
  • Coordinated departmental projects to align with organizational goals and objectives.
  • Facilitated communication between departments to promote collaboration and support initiatives.
  • Implemented process improvements to increase efficiency in departmental tasks.
  • Managed effective stock rotation and inventory placement.

Deli Clerk

Payless
Muncie, Indiana
08.2022 - 08.2025
  • Assisted customers with product selection and special requests.
  • Maintained cleanliness and organization of the deli area.
  • Stocked shelves with fresh products to ensure availability.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Conducted quality checks on tagged content for compliance and standards.

Ecommerce Clerk

Payless
West Lafayette, Indiana
05.2020 - 08.2022
  • Answered phones in a courteous manner while providing excellent customer service.
  • Communicated with customers and employees to answer questions or explain information.
  • Processed customer orders promptly and accurately.

Retail Volunteer

Purdue Team Store
West Lafayette, Indiana
12.2019 - 03.2020
  • Assisted customers with product selection and inquiries.
  • Processed transactions accurately at the cash register.
  • Engaged customers in conversation to promote sales initiatives.

Zoo Volunteer

Columbian Park Zoo
Lafayette, Indiana
06.2018 - 10.2019
  • Assisted staff in feeding and caring for various animal species.
  • Maintained cleanliness of animal habitats and public areas throughout the zoo.
  • Educated visitors about animal behavior and conservation efforts during tours.
  • Supported staff in organizing educational programs and special events for guests.
  • Collaborated with other volunteers to enhance visitor experience through engagement activities.

Education

High School Diploma -

William Henry Harrison High School
West Lafayette, IN
06-2022

Bachelor of Arts - Ceramics

Ball State University
Muncie, IN

Skills

  • Educational program support
  • Inventory management
  • Customer service
  • Stocking and tagging experience
  • Detail-oriented work
  • Problem solving
  • Team collaboration

Languages

English
Native/ Bilingual
Spanish
Limited

Affiliations

  • Gardening
  • Ceramics

References

References available upon request.

Timeline

Floral Department Lead

Payless
08.2024 - Current

Deli Clerk

Payless
08.2022 - 08.2025

Ecommerce Clerk

Payless
05.2020 - 08.2022

Retail Volunteer

Purdue Team Store
12.2019 - 03.2020

Zoo Volunteer

Columbian Park Zoo
06.2018 - 10.2019

High School Diploma -

William Henry Harrison High School

Bachelor of Arts - Ceramics

Ball State University

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