Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Elen Bogusky

Hamilton,NJ

Summary

Dynamic leader with a proven track record at Whole Foods Market, excelling in team development and strategic planning. Elevated customer satisfaction and department efficiency through innovative merchandising and effective task delegation. Skilled in inventory management and verbal communication, I consistently enhance interdepartmental collaboration and operational effectiveness.


Overview

19
19
years of professional experience
1
1
Certification

Work History

Floral Department Lead

Whole Foods Market
11.2020 - 11.2024
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Improved department efficiency by streamlining processes and implementing time-saving strategies.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.

Produce Clerk

Whole Foods Market
06.2007 - 11.2020
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.

Meat Wrapper

Whole Food Market
11.2005 - 06.2007
  • Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
  • Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
  • Collaborated with other team members to ensure a smooth workflow within the department during peak times.
  • Protected consumers by consistently following food handling and safety guidelines.
  • Enhanced overall customer satisfaction by providing prompt and accurate meat wrapping services.
  • Replenished cases through shifts to maintain consistent sales.
  • Conducted regular inspections of products for quality assurance purposes, removing any items that did not meet standards from display cases promptly.
  • Kept shelves and display cases organized, products fronted and expired items removed.

Education

High School Diploma -

Burlington County Institute of Technology
Westampton NJ
06-1983

Skills

  • Documentation
  • Team development
  • Verbal and written communication
  • Strategic planning
  • Task delegation
  • Customer relations
  • Merchandising
  • Demonstrations
  • Inventory
  • Ordering and receiving product

Accomplishments

Within 6 months of leading the Floral Department, I brought it up to next sales tier.

Over the course of 4 plus years, I developed numerous return customers, corporate and private.

I was awarded "Team Member of the Quarter", April 2024

Certification

Serve Safe 2024

Interests

  • Cooking/Baking
  • Traveling
  • Gardening
  • Growing herbs, vegetables, or fruits in home gardens
  • I enjoy cooking for friends and family gatherings
  • Wine Tasting
  • I like trying new recipes and food trends

Timeline

Floral Department Lead

Whole Foods Market
11.2020 - 11.2024

Produce Clerk

Whole Foods Market
06.2007 - 11.2020

Meat Wrapper

Whole Food Market
11.2005 - 06.2007

High School Diploma -

Burlington County Institute of Technology

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Elen Bogusky