Mikayla Hayes
Mobile,AL
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
University Medical Center
Mobile, AL
02.2024 - Current
- Assisted in daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and documented changes in patient conditions accurately.
- Collaborated with nursing staff to implement individualized care plans.
- Educated patients and families on
- treatment procedures and health management.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
Seasonal Warehouse Worker
Amazon
Theodore, AL
07.2022 - 12.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
Cashier
Lowes
Mobile, AL
01.2020 - 07.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Mary G Montgomery High School
Semmes, AL05.2021
Skills
- Interpersonal communication
- Transaction processing expertise
- Cash register operations
- Customer service excellence
- Inventory control management
- Sales expertise
- Packaging and logistics
- Order verification processes
- Merchandising tactics
- Payment processing skills
- Returns handling strategies
- Food preparation techniques
- Behavioral intervention methods
- Incident reporting skills
- Physical labor proficiency
- Elderly hygiene support services
- Problem-solving strategies
- Technical support services
- Call center operations management
- Sales closing techniques
- Active listening skills
- Computer proficiency
Timeline
Patient Care Technician
University Medical Center
02.2024 - Current
Seasonal Warehouse Worker
Amazon
07.2022 - 12.2022
Cashier
Lowes
01.2020 - 07.2022
High School Diploma -
Mary G Montgomery High School