Summary
Overview
Work History
Education
Skills
Interests
Quote
Work Availability
Timeline
RegisteredNurse
Mikayla Hisey

Mikayla Hisey

Brockport,NY

Summary

Dynamic and dedicated professional with extensive experience in customer service. Proven ability to excel in high-pressure environments while maintaining exceptional service standards. Strong multitasking and team collaboration skills, complemented by a commitment to safety and attention to detail. Adept at enhancing guest satisfaction through effective communication and empathy.

Dedicated to acquire healthcare experience in patient care. Reliable team player, adaptable to dynamic environments.

Overview

4
4
years of professional experience

Work History

Waitress

Brix
05.2024 - Current
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Waitress

Cortland Diner
09.2022 - 12.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Lifeguard

Greek Peak Cascades Indoor Waterpark
12.2021 - 01.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Education

High School Diploma -

Dryden Central School
Dryden
06-2023

Bachelor of Science - Nursing

SUNY College At Brockport
Brockport, NY
05-2028

Skills

  • Customer Service
  • Strong Multitasking
  • Team Collaboration
  • Attention to Detail
  • Decision-Making
  • Dedication
  • Organization
  • Communication
  • Time-Management
  • Active-Listening
  • Empathy
  • Stress-Management

Interests

Healthcare

  • I am deeply passionate about healthcare because it allows me to make a direct, positive impact on people’s lives I am especially interested in learning more about patient care, disease prevention, and how healthcare systems work behind the scenes to support recovery and wellness I am motivated by the opportunity to support patients through vulnerable moments and to be part of a team that values compassion, integrity, and continuous learning My long-term goal is to advance my education and grow into a role that allows me to lead and excel in various healthcare fields

Philanthropy

  • Youth Development Programs
  • Fundraising Events
  • Getting involved in local advocacy groups to promote positive change in the community
  • Volunteer Work
  • Participating in fundraising events to support local charities, schools, or community projects

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Waitress

Brix
05.2024 - Current

Waitress

Cortland Diner
09.2022 - 12.2023

Lifeguard

Greek Peak Cascades Indoor Waterpark
12.2021 - 01.2023

High School Diploma -

Dryden Central School

Bachelor of Science - Nursing

SUNY College At Brockport