Mikayla Kinchen
Baltimore,MD
Summary
Organized Customer Service and Construction Professional experienced in multitasking and teamwork. Achieved high levels of client satisfaction through effective communication and understanding of organizational processes. Focused on leveraging problem-solving and time management skills in [Desired Position] role.
Overview
1
1
year of professional experience
Work History
Support Staff Member
AMPERSEA
Baltimore, MD
06.2026 - 07.2026
- Assisted in troubleshooting customer inquiries, enhancing service quality and satisfaction.
- Provided assistance to team members, ensuring smooth daily operations and support for various tasks.
- Organized workspace efficiently, promoting safety and productivity standards.
- Maintained inventory accuracy through regular checks and updates of stock levels.
- Adapted quickly to new tools and technologies, enhancing support capabilities within the team.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Communicated with clients on behalf of staff to relay messages and information.
Construction Worker
Living Classroom
Baltimore, MD
05.2026 - 07.2026
- Operated hand and power tools for various construction tasks.
- Followed safety protocols to ensure compliance on job sites.
- Assisted in site preparation and material handling for projects.
- Collaborated with team members to complete construction assignments efficiently.
- Supported project leads in executing plans according to specifications.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
Ice Cream Server
Rising Youth Theatre
Baltimore, MD
05.2025 - 07.2025
- Provided exceptional customer service by taking orders and serving ice cream to patrons.
- Adapted quickly to changing customer preferences, offering recommendations based on popular flavors.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Collaborated with team members to ensure efficient operation during peak service hours.
- Monitored stock levels and restocked supplies regularly.
- Handled cash transactions accurately while providing receipts for all purchases made by customers.
- Engaged with customers to create a welcoming atmosphere, enhancing overall dining experience.
- Supported promotional activities by setting up displays and sampling new flavors for patrons.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
Education
GED -
Yo Baltimore
Baltimore, MD07-2028
Skills
- Support services
- Telephone assistance
- Customer service
- Paperwork assistance
- Office equipment maintenance
- Workspace organization
- Organizational skills
- Time management
- Time management
- Problem-solving
- Teamwork
- Teamwork and collaboration
- Client communication
- Multitasking
Timeline
Support Staff Member
AMPERSEA
06.2026 - 07.2026
Construction Worker
Living Classroom
05.2026 - 07.2026
Ice Cream Server
Rising Youth Theatre
05.2025 - 07.2025
GED -
Yo Baltimore