Mikayla kohlman
CHILLICOTHE,Illinois
Summary
Dynamic and results-oriented professional with a proven strategic communication and media production track record, notably with the US Army Reserve. Skilled in fostering teamwork and collaboration, adept at cross-cultural communication, and fluent in Korean. Demonstrated ability to influence through effective leadership and a positive attitude, achieving significant outcomes in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Psychological Operations Specialist
US Army Reserve
09.2020 - Current
- Adapted quickly to evolving situations while remaining focused on achieving desired outcomes through well-executed plans.
- Effectively briefed senior leadership regarding ongoing psyops initiatives and their results.
- Fostered a positive work environment that encouraged open communication between team members.
- Provided valuable cultural expertise for mission planning and execution, resulting in better situational understanding.
- Created impactful messaging through skilled use of multimedia tools such as print media, radio broadcasts, social media platforms, and more.
Mail Handler Assistant
United States Post Office
11.2022 - 12.2022
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Maintained accurate records for mail volume, ensuring proper documentation of processed items.
- Implemented quality control procedures for proper packaging materials usage, minimizing waste while maintaining protection of mailed items.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
Crew Member/Shift Leader
Dairy Queen
04.2019 - 11.2022
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Associate of Arts - Korean
Defense Language Institute Foreign Language Center
Monterey, CA08-2024
No Degree - General Studies
Illinois Central College
East Peoria, IL05-2022
High School Diploma -
Illinois Valley Central High School
Chillicothe, IL05-2021
Skills
- Intelligence Gathering
- Media Production
- Strategic Communication
- Target Audience Analysis
- Language proficiency
- Propaganda Development
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Works Well Under Pressure
- Safety Procedures
- Written Translation
- Memory retention
- Client Confidentiality
- Cross-cultural communication
- Fluent Korean
- Continuing education
- Fast Thinking
- Customer Service
- Clear Communication
- Customer Engagement
- Self-discipline
- Safety awareness
- Leadership Qualities
- Heavy Lifting
- Telephone Etiquette
- Influencing skills
- Friendly, Positive Attitude
- Flexible and Adaptable
- Computer Skills
- Organizational Skills
- Active Listening
Accomplishments
- Achieved Army Achievement Medal by completing Psychological Operations Course as the Distinguished Honor Graduate.
- Achieved
Certification
- ServSafe Food Handler's Certification
Languages
Korean
Limited Working
Interests
- Participating in cultural exchange programs and homestays
- Graphic Design
- Strategy Games
- High-Intensity Interval Training
- Reading
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Hiking
- Personal Development and Self-Improvement
- Gym Workouts
Timeline
Mail Handler Assistant
United States Post Office
11.2022 - 12.2022
Psychological Operations Specialist
US Army Reserve
09.2020 - Current
Crew Member/Shift Leader
Dairy Queen
04.2019 - 11.2022
Associate of Arts - Korean
Defense Language Institute Foreign Language Center
No Degree - General Studies
Illinois Central College
High School Diploma -
Illinois Valley Central High School
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