MIKAYLA MIDGETT
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
05.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Sales Associate
Journeys Kidz
02.2023 - 05.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Host/Server
The Rack House
06.2020 - 08.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
No Degree - Accounting
Saint Charles Community College
Cottleville, MO05.2026
High School Diploma -
Francis Howell High School
Saint Charles, MO05.2022
Skills
- Safe Food Handling
- Daily Specials Memorization
- Table Setting
- Food Running
- Order Management
- Guest Engagement
- Table Bussing
- Order Delivery Practices
- High-Volume Dining
- Wine Pairings
- Professional Appearance
- Menu Memorization
Affiliations
- Tennis
- DECA member
- Future Investors Club of America
References
References available upon request.
Timeline
Server
Olive Garden
05.2023 - Current
Sales Associate
Journeys Kidz
02.2023 - 05.2023
Host/Server
The Rack House
06.2020 - 08.2021
No Degree - Accounting
Saint Charles Community College
High School Diploma -
Francis Howell High School