Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Mikayla Neilen

Natrona Heights,PA

Summary

Driven veterinary assistant with a strong work ethic. Experience with small, large, and exotic animals. Skilled in animal care, handling, and medication administration, with the ability to keep calm under pressure. Proven ability to communicate effectively with clients and maintain accurate medical records. Adept at administering medications and vaccines, ensuring optimal patient outcomes through teamwork and problem-solving.

Overview

5
5
years of professional experience

Work History

Veterinary Assistant

All Pet Animal Hospital
Gibsonia, PA
04.2023 - Current
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Answered phone inquiries from clients regarding appointment scheduling and services offered.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Dispensed medications orally or topically as directed by a veterinarian.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Maintained accurate medical records of all patients.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Prepared laboratory slides for microscopic examinations.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Assisted with euthanasia when necessary according to veterinarian instructions.
  • Assisted in ultrasound and x-ray imaging

Salesperson

Sheetz
Pittsburgh, PA
04.2022 - 01.2024
  • Resolved customer complaints professionally in accordance with company policy.
  • Kept records of purchases and maintained orderly appearance of checkout area.
  • Restocked supplies as needed.
  • Balanced daily transactions up to $30,000 per day on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.

Restaurant Hostess

Rib And Chop House
Bozeman, MT
08.2022 - 02.2023
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided menus and answered questions about menu items and specials.
  • Assisted with setting up banquet rooms for special events.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Veterinary Assistant

Ringler Veterinary
Pittsburgh, PA
04.2020 - 05.2022
  • Responded to emergency situations involving large animals by providing appropriate first aid or other assistance as necessary.
  • Maintained accurate records of animal health status and treatment plans.
  • Facilitated communication between clients, owners, veterinary staff members, trainers, farriers and other related professionals regarding the care of the animal patients.
  • Assisted with the capture, restraint, and transport of large animals for medical exams and treatments.
  • Assisted veterinarians with medical treatments, including administering medications and drawing blood.

Education

Bachelor of Science - Biology/ Pre-vet

Indiana University of Pennsylvania
Indiana, PA

Skills

  • Animal care
  • Laboratory procedures
  • Medical record keeping
  • Communication
  • Time management
  • Problem solving
  • Punctuality
  • Phlebotomy
  • Teamwork
  • Client education
  • Medication administration
  • Vaccine administration
  • SQ fluid administration

Affiliations

  • Pre-Vet club: collaboration, public speaking, research
  • Humane Animal Society volunteer: community involvement, initiative, empathy
  • Photography: interpersonal skills, creativity, self-motivation

Accomplishments

  • Dean's list - college
  • Honors academic awards - high school

References

References available upon request.

Timeline

Veterinary Assistant

All Pet Animal Hospital
04.2023 - Current

Restaurant Hostess

Rib And Chop House
08.2022 - 02.2023

Salesperson

Sheetz
04.2022 - 01.2024

Veterinary Assistant

Ringler Veterinary
04.2020 - 05.2022

Bachelor of Science - Biology/ Pre-vet

Indiana University of Pennsylvania

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