Summary
Overview
Work History
Education
Skills
Websites
Social Media, Video Creator, Story Teller
Timeline
Generic

Mikayla Norris

Kingsport,TN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Media Analyst position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Bank Teller

Commercial Bank
07.2019 - 06.2020
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Counted and packaged currency and coins.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Sales Associate

Target
04.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Medical Assistant

Primary Care Associates
01.2015 - 11.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Verified patient insurance coverage and collected required co-payments.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Sales Associate

Surf And Dirt
04.2011 - 08.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Certificate - Medical Assisting

Ross Medical Education
Johnson City, TN
05.2015

High School Diploma -

Sullivan North High School
Kingsport
05.2014

Skills

  • Team Cooperation
  • Administrative Duties
  • Upselling Skills
  • Cash Counting
  • Information Updates
  • Detailed Analysis
  • Bank Deposits
  • Signature Verification
  • Secure Bank Vaults
  • Teller Transactions
  • Virtualization Technologies
  • Daily Logs

Social Media, Video Creator, Story Teller

I am a mother who creates videos from home with Apple products in hand at any time. I have successfully gained 9.9k followers telling the story of our life and loss. I take pride in the videos I create using my iPhone, iPad, & Mac Desktop. I am have been an Apple user for over half of my life and could tell you all the ends and outs of said products. I am a hard worker who stopped working due to Covid-19 in 2020. I have recently pursued my career in social media and it has been a major blessing. I am looking to further my skills and financial responsibilities. I feel as if I would be a great asset to TELUS International and would work hard toward any goals set in place.

Timeline

Bank Teller

Commercial Bank
07.2019 - 06.2020

Sales Associate

Target
04.2018 - 10.2019

Medical Assistant

Primary Care Associates
01.2015 - 11.2017

Sales Associate

Surf And Dirt
04.2011 - 08.2014

Certificate - Medical Assisting

Ross Medical Education

High School Diploma -

Sullivan North High School

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Mikayla Norris